SiriusXM

image
1.40
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

10.00%

1

80.00%
About SiriusXM

SiriusXM is the leading audio entertainment company in North America with a portfolio of audio businesses including its flagship subscription entertainment service SiriusXM; the ad-supported and premium music streaming services of Pandora; an expansive podcast network; and a suite of business and advertising solutions.

Tags

You need to Login first to submit your review.

image
Trust Warrior
CA

Sirius XM sucks!! Sirius XM sucks!!! Old business model, more relevant before Covid when more people commuted to work. The most egregious operating practices of this “business” are AGGRESSIVE marketing and NEGATIVE billing. If you buy a vehicle that comes with their free trial, you’ll learn how it feels. And whatever you do, don’t provide a credit card number - it’s too much damn temptation, to charge indiscriminately, any time they want, years later, after you’ve cancelled and informed the card company not to authorize ANY charges from Sirius XM. NOTHING, EVER! Today, it was another ~ $600 subscription for a car we traded 8 years ago! After having the same conversation and blocking transactions, 3 years ago. And that was FIVE years after we no longer had the car! NO service is worth ongoing abuse and aggravation, that will be unleashed upon you. Pity the people without options, who promote and support dishonest, Your-money-is-the-ONLY-thing-we-care-about-publicly-traded-companies!

image
JohnW
CA

Wasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel

image
Bloodthirsty Vegan
GB

Don't! Predatory! They will not allow cancelation. After 25 minutes of scripted dialog:"Very well sir, if you insist we will cancel your service". Except they don't. They even have a work-around for a "Do Not Pay" with your bank. You will have Sirius for life. Guess I'll have to cancel my debit card entirely. How convenient.

image
wes ballard
CA

The most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.

image
David F Riggins
GB

For Greed First let me tell you the reader my wife and I have been Sirius XM customers so long I can't tell you how long.We changed our accts some time back and paid 11 and change each.Today they are charging us EACH 30 and change.I use the support text and the imbecile can't find either of us in your system.This is why you will lose 2 longtime customers!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow