Trust Warrior
CASirius XM sucks!! Sirius XM sucks!!! Old business model, more relevant before Covid when more people commuted to work. The most egregious operating practices of this “business” are AGGRESSIVE marketing and NEGATIVE billing. If you buy a vehicle that comes with their free trial, you’ll learn how it feels. And whatever you do, don’t provide a credit card number - it’s too much damn temptation, to charge indiscriminately, any time they want, years later, after you’ve cancelled and informed the card company not to authorize ANY charges from Sirius XM. NOTHING, EVER! Today, it was another ~ $600 subscription for a car we traded 8 years ago! After having the same conversation and blocking transactions, 3 years ago. And that was FIVE years after we no longer had the car! NO service is worth ongoing abuse and aggravation, that will be unleashed upon you. Pity the people without options, who promote and support dishonest, Your-money-is-the-ONLY-thing-we-care-about-publicly-traded-companies!
JohnW
CAWasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel
Bloodthirsty Vegan
GBDon't! Predatory! They will not allow cancelation. After 25 minutes of scripted dialog:"Very well sir, if you insist we will cancel your service". Except they don't. They even have a work-around for a "Do Not Pay" with your bank. You will have Sirius for life. Guess I'll have to cancel my debit card entirely. How convenient.
wes ballard
CAThe most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.
David F Riggins
GBFor Greed First let me tell you the reader my wife and I have been Sirius XM customers so long I can't tell you how long.We changed our accts some time back and paid 11 and change each.Today they are charging us EACH 30 and change.I use the support text and the imbecile can't find either of us in your system.This is why you will lose 2 longtime customers!