Linda Laxson
GBI added $3.50 payrange for my son to… I added $3.50 to payrange for my son to do his laundry. Somehow it took an extra $100. I've been trying to get a refund since December 23. I've called and left Several messages.Emailed them several times m I'm sick of them! Completely ignoring me!!!
Janet Bingham
GBI downloaded for pay… On my app that I downloaded for Pay range. It says buy now pay later since Im a loyal customer I have tried everything to get this feature. I've e-mailed Pay range many times to get the same response which does not help me at all either it's false advertisement for them to post that in the app. or they just don't care about their customers or it's both either way that is not how you treat your loyal customers !!
Cheryl California USA
GBUnethical, unresponsive, unprofessional … My community switched commercial machines and our old Pay Range app didn’t work. We were instructed to email support at pay range for any over payment and they would send a refund. After months, they replied a check was in the mail. They never sent a refund for 17.25 and have kept over payment from several of my neighbors as well. They will not respond to calls or emails. Small amounts of money but it adds up when tip off many. Do not use this company!!!
Bill N
GBVery convenient I appreciate being able to do my laundry without getting change. It is really convenient and saves a lot of trouble. I do not typically carry cash so getting change is a hassle. The service is responsive and has worked without issue every time I've used it.
Patrick Skelly
GBGot a refund I was overcharged, but after submitting a complaint they refunded my money, so I am happy about that. The app still has unnecessary intrusive ads and is not that pleasant to use.