Watch out for SCAMS/HIDDEN FEES etc. Since purchasing the devices, there's been one hidden fee and sneak charge after another. The sales just want to close the loop and then leave you high and dry. The support team, while much more helpful than sales, is powerless. The support documentation for trying to set it up on your own is all over the place, inconsistent and confusing. I do recommend having someone guide you through the setup if you're going to use it otherwise you'll probably get screwed in another way. I have yet to make any money, in fact, payrange thinks I owe them money(!!), even though we've had multiple users use the machines over the past week. What's more, I had to go back and re-setup a machine because one was not working for tenants even though we did a test wash. They also told me multiple times that the free wash offer was off for new users, but it continues to be on and I am the one who is penalized for these mistakes. Would never recommend this company, there's gotta be another solution available!

Waiting for timer module for 11 months now We ordered 2 timer modules 11 months ago. At the time, their website said it had 6-8 weeks lead time. It still says so, but they are not able to ship these units for 11 months now because of their supply chain issues. Knowing the problem, they still keep accepting orders with the same 6-8 weeks notice.

I downloaded for pay… On my app that I downloaded for Pay range. It says buy now pay later since Im a loyal customer I have tried everything to get this feature. I've e-mailed Pay range many times to get the same response which does not help me at all either it's false advertisement for them to post that in the app. or they just don't care about their customers or it's both either way that is not how you treat your loyal customers !!

Not reliable The app timer and the machines do not seem to be in sync, sometimes it's off by 7 to 8 minutes. To the point that when I start the washers I'm setting my own timer on my cell phone because I cannot rely on the time that I'm getting from the app.

Very convenient I appreciate being able to do my laundry without getting change. It is really convenient and saves a lot of trouble. I do not typically carry cash so getting change is a hassle. The service is responsive and has worked without issue every time I've used it.