I have used the system for years I have used the system for years. It is great. PayRange does not fix the machines your vendor does I had one problem with PayRange charged me twice reported it was refunded in 2 days. It is so convenient. Love it. This is a large complex .

No more cash needed at the laundromat. Pure convenience. I don't carry cash as a matter of habit, so not having to revise that when I go visit the laundromat is just absolutely fantastic, and this app makes that possible. Every laundromat should go cashless.

I like using my phone I usually enjoy using my phone instead of having to have coins to use the washer and dryer. This time I was a little upset because when I went to use one of the washers it made me pay twice in order to use it. I didn't understand why that happened. There's always only two washers out of three working. But like I said, I do appreciate being able to use my phone instead of always having to have changed to use the washer and dryer.

Got a refund I was overcharged, but after submitting a complaint they refunded my money, so I am happy about that. The app still has unnecessary intrusive ads and is not that pleasant to use.

The worst app and customer service… The worst app and customer service EVER. Four times in last few months, PR has 'added funds' that I didn't authorize. Last incident four days ago -- $125! When you're on a fixed income and it's end of month, it's a nightmare to wait 3-5 business days for a refund. Customer service will not tell me how to add my email address to my account, so it takes forever to reach them for help.