I can't contact anyone about my issues I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get ahold of anyone

Expensive, spam emails, can seem to turn off follow up emails. My best friends brother was recently diagnosed with liver cancer. They chose to use GiveForward to assist them with their medical bills. I donated a couple hundred dollars to help out the cause. They took 9% to donate. I paid the fee thinking little about it at the time. Soon after contributing I was bombarded with daily emails, every time someone donates I get an email. I attempted to turn these notifications off, there is no option for this. I complained and was sent a reply to delete the page, however the email reply stated that once a page received a donation it can't be deleted. Now I am receiving emails about giving to people I don't even know. I know that a site costs money to run and process cards however making money hand over fist off of people that have cancer is disturbing.

Inconsistent, horrible support and crappy interface When we first looked at this format it looked good. We also called them on the phone and spoke to them a couple of times. I thought the 8% fee was a bit high but they said it was because they included coaching. When we were finally ready to upload our info, this is when we discovered EVERYTHING changed. They are no longer available via phone and only communicate through email. The recipient of our site has series brain issues when dealing with text so this new policy makes it EXTREMELY difficult to communicate. They also changed the format of the way the page looks and made it more like social media. One of the reasons we went with them was due to their “other” interface. They claimed the new one brought in more funds but I seriously doubt it. Add to this they still charge 5% for NO COACHING!!! Just email support. Hell, i could have figured out the interface on my own for 5%. I should have gone to Youcaring but we were already invested so we stuck it out. I DO NOT recommend this site or format or staff to anyone as it will only cause you more stress than your going through. I also don’t know how in the hell they got 4 stars but if you read their latest ratings...you’ll see others are not happy either!

FRAUD FRAUD. Giveforward allows fraud by not checking accuracy of requests- Anyone can post anything to receive donation through Giveforward. see Nadine Kpanou fundraising request.

High processing fees Paid $16 fee for $200 donation