Arianne
GBGreat easy way to donate- Loved the ease of it. Seemed a little much when I reached my $900 and they kept putting posts to get $1000, $2000... When I only needed $900. But am so grateful For low fees also
Steven
GBInconsistent, horrible support and crappy interface When we first looked at this format it looked good. We also called them on the phone and spoke to them a couple of times. I thought the 8% fee was a bit high but they said it was because they included coaching. When we were finally ready to upload our info, this is when we discovered EVERYTHING changed. They are no longer available via phone and only communicate through email. The recipient of our site has series brain issues when dealing with text so this new policy makes it EXTREMELY difficult to communicate. They also changed the format of the way the page looks and made it more like social media. One of the reasons we went with them was due to their “other” interface. They claimed the new one brought in more funds but I seriously doubt it. Add to this they still charge 5% for NO COACHING!!! Just email support. Hell, i could have figured out the interface on my own for 5%. I should have gone to Youcaring but we were already invested so we stuck it out. I DO NOT recommend this site or format or staff to anyone as it will only cause you more stress than your going through. I also don’t know how in the hell they got 4 stars but if you read their latest ratings...you’ll see others are not happy either!
0987654321
GBFRAUD FRAUD. Giveforward allows fraud by not checking accuracy of requests- Anyone can post anything to receive donation through Giveforward. see Nadine Kpanou fundraising request.
Katherine Haberling
GBdishonesty in fundraising Giveforward allows fraud by not checking accuracy of requests-see Koltin Binford fundraising request.
Trish
GBPoor customer service and trouble shooting. I was disappointed in our results. I began the undertaking with one person from your staff and admitted that I am not tech savvy. She was unwilling/unable to talk to me about how to expand my reach beyond the standard Facebook postings and emails. The next time I called, there was someone else "responsible" for my account. She too was not helpful. When I called a third time and got yet another individual, I gave up and just did my best with what I had. I did not find enough helpful info on the site about expanding our reach either. All n all, great idea. Poor execution.