Got the job done. I set up a short fundraiser for a family member. The fundraiser exceeded expectations so from that perspective, it was great. Where I had difficulty was in website technical stuff and cust service technology. 1) For posting updates and also photo uploading, the software was a pain and very restrictive and even confusing. Have you tried it??? 2) When I needed help setting up a different person to release the funds to, I had myriad responses from customer service, sometimes with conflicting advice. The people I communicated with were always kind and tried to be helpful, but some things just got lost in translation. Made it very confusing. 3) As an administrator of the fundraiser, I wished for more flexibility in sending invitations, and then follow-ups, and in keeping up with both contributors and potential contributors. Emails I had sent weren't easily accessible for reference or to use as templates.

Terrible experience! This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain but this company showed a lack of compassion and morals. I will never use this company again nor will I refer people to it.

A lot of friction I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times. I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!

Great easy way to donate- Loved the ease of it. Seemed a little much when I reached my $900 and they kept putting posts to get $1000, $2000... When I only needed $900. But am so grateful For low fees also

Convenient but pricey. It is a great tool to raise money. The cost for the service persuaded people to not use the service but to donate to my family personally instead.