Good but charge too much fee with each transaction. The website was easy to setup and they were good about forwarding the funds on the 1st of each month of the fundraiser. However, the people that donated complained about how much GiveForward was actually collecting off of each donation. I agreed. Next time I will find a free website to collect funds for such a good cause

Inconsistent, horrible support and crappy interface When we first looked at this format it looked good. We also called them on the phone and spoke to them a couple of times. I thought the 8% fee was a bit high but they said it was because they included coaching. When we were finally ready to upload our info, this is when we discovered EVERYTHING changed. They are no longer available via phone and only communicate through email. The recipient of our site has series brain issues when dealing with text so this new policy makes it EXTREMELY difficult to communicate. They also changed the format of the way the page looks and made it more like social media. One of the reasons we went with them was due to their “other” interface. They claimed the new one brought in more funds but I seriously doubt it. Add to this they still charge 5% for NO COACHING!!! Just email support. Hell, i could have figured out the interface on my own for 5%. I should have gone to Youcaring but we were already invested so we stuck it out. I DO NOT recommend this site or format or staff to anyone as it will only cause you more stress than your going through. I also don’t know how in the hell they got 4 stars but if you read their latest ratings...you’ll see others are not happy either!

dishonesty in fundraising Giveforward allows fraud by not checking accuracy of requests-see Koltin Binford fundraising request.

A lot of friction I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times. I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!

Convenient but pricey. It is a great tool to raise money. The cost for the service persuaded people to not use the service but to donate to my family personally instead.