Zero support The customer interface terrible. Everytime I try to change something on my account you get redirected to a different site. Like to update a hosting plan, you get sent back to the original site asphostportal.com and there is no option to LogIn, you just send your account password unprotected in the form details with the update . . .that is insane. Customer service is slow and really inconsistant. I have been told if I have a problem To make a ticket via https://www. asphosthelpdesk.com To contact https:// asphostportal .com/Contact-Us To contact support@ asphostportal.com To contact admin@ asphostportal.com I have been sent links to check my tickets both on zendesk https:// asphostportal.zendesk.com/ and on their terrible interface. I would understand this if it was not a tech based company but this gives me no faith to host my company servers here. Ive built better interfaces in a week. Also Ive been trying to cancel my account fo a week now and they still havent replied.

Don't spend your money there! Their support didn't give the attention I needed. The server hour was wrong and they didn't want to update it. On the top of that, if you're planning on sending emails from your application, be ready to pay for the business email package. To finalize, they gave me some DNSs to update on my domain company that make my application go offline. After all that, they still didn't reimburse me for the three paid months.

Very bad experience from this provider. Very bad experience from this provider. Signup at your own risk! Their subscription description was not what I was provided. When I contacted their helpdesk, I was asked to pay additional for the services that I wanted. Then it became a matter of '.. we will get back to you in 3-5 hrs ...' which they never solved anything. When I finally had enough of this rubbish response over 3 months, I asked for a refund. They cancelled my account but never refunded any money without any notice. My account was dropped. Now I'll just keep on asking them to refund my money. AND submit a bad review anywhere where they exist on the internet until I get a refund. Home | Change Password | You are login as .............. | Log Off Ticket Update .............. (client) said: Hi, I had thought I signed up for a Docker hosting plan. However, it looks like a Plesk hosting plan. How do I deploy a docker container to the hosting plan? Do you have any documentation on how this is done? Steve Z. (staff) said: We are checking the status of the server and your account details. We will get back to you with an update. ETA: 3-5 hours Kind Regards, Support Team Michael B. (staff) said: Hi .............., Kindly be advised that for the remote node support, Docker requires an extra license to run on a shared server. You may check it at https //www. plesk. com / extensions / docker/ Kind Regards, Support Team .............. (client) said: Hi, I did not want a remote node support plan for docker. When I signed up for the Docker hosting, your system did not mention this at all and the additional extra licenses. What I wanted was for a plan that I could host my docker containers. Steve Z. (staff) said: Thank you for your inquiry. Your problem has already been assigned to another staff and he will certainly get back to you ASAP. We appreciate your patience while we are solving this case. ETA: 3-5 hours. Kind Regards, Support Team ..............(client) said: Hi, I did not get any updates on this. Steve Z. (staff) said: Thank you for your inquiry. I will be looking into your issue and I will provide you an update once it is available. Your patience is truly appreciated here. ETA: 3-5 hours. Kind Regards, Support Team .............. (client) said: Hi. Still no updates on this? Steve Z. (staff) said: I am looking into your case now and I will be attending into it shortly. Your patience is highly appreciated. Thank you. ETA: 3-6 hours Kind Regards, Support Team .............. (client) said: Hi. No updates still? Its been many days already. 8 Nov 2023 12:22pm Steve Z. (staff) said: We are checking the status of the server and your account details. We will get back to you with an update. ETA: 3-5 hours Kind Regards, Support Team .............. (client) said: Hi. I keep getting your email saying ETA 3-5 hrs. But still no updates. 24 Nov 2023 5:30pm SIN ..............(client) said: Hi, if you are not able to provide me with a Docker hosting platform as I had originally signed up for, please cancel and refund my money. 04 Dec 2023. .............. (client) said: Its been many months and still no responses from your end about this. I also found that my access has been suspended and no refund has been made. Please refund. .............. (client) said: You have cancelled my account without any confirmation and have not refunded my money.

Very Good I am using ASPHostPortal’s hosting services from the past couple of months. The support team responses and their technical expertise is very good. I feel I am privileged to host my websites with ASPHostPortal. The server speed and stability is extremely well. If I’ve to take new account, there is no doubt that I will host with ASPHostPortal.com only.

Same as the person's review right below… Same as the person's review right below mine. Except I put in a cancellation request a MONTH in advance. They just refuse to cancel my account. As the person mentioned you have to do it through the ticket support system they don't allow you to cancel your own account. In my situation, everytime I tell them to cancel my account they just close my ticket and keep my account active. Still active to this day.