Horrible service Horrible service. Whenever they update the servers, all the permissions are reset to some default that is not consistent with your application needs and the site goes down. You contact them and they do nothing. Typical time down is 8 hours. This happens all the time and they have the guts to tell you that is normal. It's not normal for a site to go down everytime they make an update. It's so bad I created a monitoring system to record the events and when they get resolved.

Same as the person's review right below… Same as the person's review right below mine. Except I put in a cancellation request a MONTH in advance. They just refuse to cancel my account. As the person mentioned you have to do it through the ticket support system they don't allow you to cancel your own account. In my situation, everytime I tell them to cancel my account they just close my ticket and keep my account active. Still active to this day.

Frustrating Experience: Unreliable Service and Lackluster Support at ASPHostPortal Despite the initial affordability, my experience has been marred by significant issues: Ineffective Support: Solely relying on an online help desk made addressing critical issues, like server-related downtime and SSL configuration problems, frustrating and time-consuming. Performance Concerns: Frequent downtime and inconsistent performance negatively impacted the reliability of my website. Value for Money: While the service started cheap, the overall lack of support and service reliability made it poor value for money. Refund Policy: Upon canceling my account due to ongoing issues, ASPHostPortal refused to offer a refund for the unused portion of the subscription, reflecting a lack of customer-oriented policies. In summary, my time with ASPHostPortal was characterized by unreliable service and inadequate support. I recommend considering alternative hosting providers with a more customer-centric approach.

No refunds + cheap - rigged ToS - couldn't get a refund 1 day after getting billed in year 2022 (forgot to cancel the subscription before, btw u could only do that through the support, not through the dashboard) Important note: I've made two mistakes (not knowing my subscription was still active; not knowing about the refund policy of this service), yet, I genuinely do not think their no-refund policy is forced upon them by external factors, just seems like a nice way to make some extra money on ppl like me.

Their support has been terrible Their support has been terrible. They could leave your ticket unanswered for over 4hrs and if they respond if you give feedback immediately you might have to wait another couple of hours. Just terrible.