I ordered filters 22x25x1 I ordered filters 22x25x1. I had received wrong filters without any label indicating size and grade. I have been charged $12.00 for shipping. Quality no the same as existing filter. This us a scam! Terrible experience. Never again!!

Despite several really bad reviews on… Despite several really bad reviews on this company, I have not experienced any bad customer service nor have the filters I have ordered been anything but great. They are equal in quality to what I have purchased from the Big Box stores as well as Large Chain Retail Variety Stores. I have examined the filters I personally buy to see how the quality & workmanship compare to other brands...and I don't see any difference. I do believe that they need to address these customer complaints and do their best to take immediate corrective action! Ratings GREATLY effect people's decisions on whether or not to even TRY using a company or not.

Cancel the payment for quick response... Ordered 6/25. Crickets after weeks of phone calls (had to leave voicemails) and emails (never responded). Initiated payment cancel after five weeks. Amazing response! Received the correct order within a week. Update 7 Sep, 20. The response from the company still doesn't address how my voicemails and website forms were ignored for 6 weeks before canceling the payment. And I didn't follow through with payment cancellation because the order was finally fulfilled. The point was that I was ignored until starting the payment cancellation process. Caveat Emptor.

Poor quality and size Just received my 2 - 5” media filters that were supposed to fit my Trane furnace. About 1/4” too tall and had to be forcibly pushed into the furnace tearing some of the filter. Contacted customer service and was told that’s the only size they have and wanted me to go to FedEx and send them back. Sorry your problem not mine. Refused to send me a replacement even after I sent numerous pictures. Avoid

DO NOT EVEN GO TO THEIR WEB PAGE DO NOT EVEN GO TO THEIR WEB PAGE. IF YOU DO EXPECT TO RECEIVE EMAILS EVERY DAY AND IF YOU DELETE ONE ANOTHER IMMEDIATELY POPS UP. I HAVE REQUESTED SEVERAL TIMES THAT THEY STOP SENDING ME THESE EMAILS AND THEY STILL KEEP COMING. UNLESS YOU LIKE NUMEROUS EMAILS FROM THE SAME COMPANY, STAY AWAY FROM THIS OUTFIT.