I sent all the documents for… I sent all the documents for verification for my shopify shop to get paid and they reject and very poor support experience

Very poor support experience Very poor support experience. I uploaded all the documents that they were asking. Nevermind the fact that they were rejected, I just asked what was the issue and how I could fix it, but no response. Wrote support again, still no answer. ery unprofessional.

Has gone downhill It's been a month since I opened ticket "AT-240209-Z4LQ" and still waiting on my pending balance of several months. This is on a business account that has been verified for years. It shouldn't take a negative review to resolve this. Also since last year a lot of credit cards are getting declined. They told me that those cards are not supported and recommend using a different payment method instead of fixing such critical issues.

Don't Use This! Not recommended. I made a new account. All of my paperwork and personal and business information have been submitted. Then they request that I present them with a genuine selfie of myself and my ID. So I did. They continued to ignore me despite my extensive responses to all of their inquiries. It seriously infringes upon people's privacy and is unprofessional. Such a thing has never happened to me before. I've sent several messages, but no one has replied. I advise everyone to use other companies because they are more dependable and superior.

Horrific Horrific It's been months now and not granted access to my funds. Provided requested documents several only to be met with silent treatment. My messages are not been replied. Some of my countless conversation references are as follows OC-220812-OAK9 OC-220812-ONFY OC-220812-8K4S OC-220808-CTDD OC-220817-Z8LX OC-220817-WDGP OC-220816-SQTX