Money lost, customer support is useless Sent money to my friend, and they never arrived. Customer support only gives a self-made "invoice" that I can't show to the recipient's bank (cause the "invoice" doesn't have ANY useful information like date, transaction number, etc.) and they also refuse to contact the sending bank (which is "Caixa Geral de Depósitos") and refuse to provide me the payment confirmation from the bank. There's no chance to _talk_ with support cause they just closing tickets after the first meaningless reply. In fact, the money are just stolen. Trans. ID SM-230414-9582.

Slow Support Hi, I recently submitted my account for verification. It is still under review. It has been more than a week. I reached out through the support chat but didn't get a response. Could you please give me an update on the status of my business account? AT-231123-UR2J

Horrific Horrific It's been months now and not granted access to my funds. Provided requested documents several only to be met with silent treatment. My messages are not been replied. Some of my countless conversation references are as follows OC-220812-OAK9 OC-220812-ONFY OC-220812-8K4S OC-220808-CTDD OC-220817-Z8LX OC-220817-WDGP OC-220816-SQTX

Faster pay i am waiting for a proper… Faster pay i am waiting for a proper response and i am not getting one! Not able to contact customer support please do sonu about this and do something about transfer

Fraudulent unreliable company Fraudulent unreliable company. If you are European and you use virtual Visa Cards know that you will get your account blocked if you add more than four visa cards. If those cards are single-use, then you can only use FasterPay four times before you get your account suspended. After you get your account suspended they will ask you for private information that violates the Regulation (EU) 2016/679. Stay away from this sketchy company and use something safe like PayPal.