
thomas hjorth
DKDON'T USE...could be a scam for all I know I gave them my card details, but "unfortunately" they could not process the payment at the moment...then I don't want to be registered with an account, but can't get in touch with customer service to delete...and there is no delete-button REPLY/update from me: Well, I had the payment as single purpose, and as it didn't work and I wasted a lot of time, I think 1 star is the right score - no, it's probably not a scam, but the thought popped up, as it is very hard to delete your account: it takes a chat correspondance that spans for days - don't go there!

Multiply Focus
GBBeware: FasterPay Falls Short on Service and Transparency I recently had a disheartening experience with FasterPay, a payment gateway service that left me frustrated and disappointed. Here’s why you should think twice before considering them for your business: Lack of Transparency: My journey with FasterPay began four months ago when I initiated a conversation about integrating their services with my business. Despite the prolonged wait, they eventually rejected my application without providing any clear explanation. The lack of transparency left me in the dark, wondering what went wrong. Poor Customer Support: Throughout the process, their customer support consistently failed to meet basic expectations. Responses took an agonizingly long time, often stretching to a week or more. This delay not only hindered progress but also demonstrated a blatant disregard for customer needs and concerns. Unreasonable Requests: In addition to the frustrating delays, FasterPay's demands for updates to my website were baffling and often nonsensical. Despite complying with their requests, which were sometimes unclear and required multiple follow-ups for clarification, my efforts were ultimately futile. Rejected Applications Without Explanation: Despite my best efforts to fulfill their requirements, my application was summarily rejected without any discernible reason. This lack of accountability is deeply concerning and suggests a fundamental flaw in their evaluation process. In conclusion, my experience with FasterPay was marked by inefficiency, poor communication, and a glaring lack of transparency. I urge prospective users to exercise caution and explore alternative payment gateway solutions that prioritize customer satisfaction and reliability. Save yourself the frustration and disappointment—steer clear of FasterPay.

aajo
NOno support whatsoever no support whatsoever. been stuck on verify of my docs now for 5 days when it says 12h tops. never gonna use this useless firm again. STAY AWAY! Update: u actually come here to thrustpilot to answer my review but u cant answer my 10 mails i sendt u guys? unbelivable

JstMe
NGHorrific Horrific It's been months now and not granted access to my funds. Provided requested documents several only to be met with silent treatment. My messages are not been replied. Some of my countless conversation references are as follows OC-220812-OAK9 OC-220812-ONFY OC-220812-8K4S OC-220808-CTDD OC-220817-Z8LX OC-220817-WDGP OC-220816-SQTX

EVR PURE
CAApplications take forever I will be fair I haven’t used FasterPay yet so I will not give a full review but it has been very frustrating to open an account. I am currently in a sticky situation where Im launching a new drop and getting a payment provider is very time sensitive for me I made it clear that it was but have yet to hear back on my application. At first I opened an account thinking I could integrate it to my shopify but my application took over a week to be checked and I was told it was a personal account and I needed a business. I have now opened a business account and still have yet to hear back on my approval, it has taken way longer then it should have their response times are very slow (customer service/application review)