Beware: FasterPay Falls Short on Service and Transparency I recently had a disheartening experience with FasterPay, a payment gateway service that left me frustrated and disappointed. Here’s why you should think twice before considering them for your business: Lack of Transparency: My journey with FasterPay began four months ago when I initiated a conversation about integrating their services with my business. Despite the prolonged wait, they eventually rejected my application without providing any clear explanation. The lack of transparency left me in the dark, wondering what went wrong. Poor Customer Support: Throughout the process, their customer support consistently failed to meet basic expectations. Responses took an agonizingly long time, often stretching to a week or more. This delay not only hindered progress but also demonstrated a blatant disregard for customer needs and concerns. Unreasonable Requests: In addition to the frustrating delays, FasterPay's demands for updates to my website were baffling and often nonsensical. Despite complying with their requests, which were sometimes unclear and required multiple follow-ups for clarification, my efforts were ultimately futile. Rejected Applications Without Explanation: Despite my best efforts to fulfill their requirements, my application was summarily rejected without any discernible reason. This lack of accountability is deeply concerning and suggests a fundamental flaw in their evaluation process. In conclusion, my experience with FasterPay was marked by inefficiency, poor communication, and a glaring lack of transparency. I urge prospective users to exercise caution and explore alternative payment gateway solutions that prioritize customer satisfaction and reliability. Save yourself the frustration and disappointment—steer clear of FasterPay.

Negative experience I was trying to set up internet acquiring for my website. I'm located in Georgia (country), so there is no Stripe here, for example. After several weeks of operation, Fasterpay stopped accepting payments and I was informed that Georgia is no longer supported. However, I have not been able to withdraw the money and moreover I have not been able to return the money to the buyers. Support is responding very slowly. UPD: After 6 months, I managed to withdraw the money.

no support whatsoever no support whatsoever. been stuck on verify of my docs now for 5 days when it says 12h tops. never gonna use this useless firm again. STAY AWAY! Update: u actually come here to thrustpilot to answer my review but u cant answer my 10 mails i sendt u guys? unbelivable

HOW LONG DOES APPLICATION TAKE I will be fair I haven’t used FasterPay yet so I will not give a full review, but I submitted an application a few days ago and noticed that my business model is still under review. Could you please provide information on how long the application review process typically takes?

Don't Use This! Not recommended. I made a new account. All of my paperwork and personal and business information have been submitted. Then they request that I present them with a genuine selfie of myself and my ID. So I did. They continued to ignore me despite my extensive responses to all of their inquiries. It seriously infringes upon people's privacy and is unprofessional. Such a thing has never happened to me before. I've sent several messages, but no one has replied. I advise everyone to use other companies because they are more dependable and superior.