Fasterpay refuse to release my money after cards verification. Fasterpay refuse to release my money after send them more the cards copies requested from them. Please fasterpay release my money, so that I will pay for my wife hospital bill, what is my offense for keeping my money in your custody for over three months. I have sent several mail to your support but no reply even after receiving mail that my cards copies are verified, please release my money for me fasterpay. Best regards Victor Chukwunonso okenwa

Horrific Horrific It's been months now and not granted access to my funds. Provided requested documents several only to be met with silent treatment. My messages are not been replied. Some of my countless conversation references are as follows OC-220812-OAK9 OC-220812-ONFY OC-220812-8K4S OC-220808-CTDD OC-220817-Z8LX OC-220817-WDGP OC-220816-SQTX

Has gone downhill It's been a month since I opened ticket "AT-240209-Z4LQ" and still waiting on my pending balance of several months. This is on a business account that has been verified for years. It shouldn't take a negative review to resolve this. Also since last year a lot of credit cards are getting declined. They told me that those cards are not supported and recommend using a different payment method instead of fixing such critical issues.

Very poor support experience Very poor support experience. I uploaded all the documents that they were asking. Nevermind the fact that they were rejected, I just asked what was the issue and how I could fix it, but no response. Wrote support again, still no answer. ery unprofessional.

Beware: FasterPay Falls Short on Service and Transparency I recently had a disheartening experience with FasterPay, a payment gateway service that left me frustrated and disappointed. Here’s why you should think twice before considering them for your business: Lack of Transparency: My journey with FasterPay began four months ago when I initiated a conversation about integrating their services with my business. Despite the prolonged wait, they eventually rejected my application without providing any clear explanation. The lack of transparency left me in the dark, wondering what went wrong. Poor Customer Support: Throughout the process, their customer support consistently failed to meet basic expectations. Responses took an agonizingly long time, often stretching to a week or more. This delay not only hindered progress but also demonstrated a blatant disregard for customer needs and concerns. Unreasonable Requests: In addition to the frustrating delays, FasterPay's demands for updates to my website were baffling and often nonsensical. Despite complying with their requests, which were sometimes unclear and required multiple follow-ups for clarification, my efforts were ultimately futile. Rejected Applications Without Explanation: Despite my best efforts to fulfill their requirements, my application was summarily rejected without any discernible reason. This lack of accountability is deeply concerning and suggests a fundamental flaw in their evaluation process. In conclusion, my experience with FasterPay was marked by inefficiency, poor communication, and a glaring lack of transparency. I urge prospective users to exercise caution and explore alternative payment gateway solutions that prioritize customer satisfaction and reliability. Save yourself the frustration and disappointment—steer clear of FasterPay.