Eefx

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1.29
Based on 17 Reviews

5

5.88%

4

0.00%

3

0.00%

2

5.88%

1

88.24%
About Eefx

Chroma Key blue green screen backdrops fabric. Chromakey bluescreen & greenscreen backdrop visual effects material 4 Ultimatte/Primatte compositing

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Michele
GB

the worst company I woluld give zero stars if that were an option. Customer service is nonexistent I have called, emailed and faxed them too many times with no response. When I finally spoke to someone, they said UPS could not deliver to my address. No confirmation number or tracking number were ever issued. I am filing a dispute with my credit card company. On facebook two other eefx customers told me of the same results. Buyer beware! FRAUD!

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Barry
GB

Run away! Ordered from the company in early December in is now late march and I still have not recieved. Company must have called ID because when I call, they put me in the cue to be answered, then drop me to, all our customer service agents are busy right now, your call is important please leave ..... But the sales office and shipping are the same person! Never Ever return calls! They may be rated #1 under the google search, but that is about the only place they rate it! Save your money, efforts and more importantly your time and look at other companies. In this case you get what you pay for! Cheaper does not mean less money or hassle!

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JC
GB

Fraud 85 days after order, no product received. No response to 5 phone calls over 3 days or an email (someone else contacted them prior to this being handed over to me and apparently got some response - just a vague "will ship soon," which never happened). The only "response" I got was that a 2 days after my last contact, which included an email and phone message requesting they cancel & refund, they sent a tracking notice email. However, all they did was generate a tracking number - they never actually shipped anything. That was weeks ago and there the number remains... just a number with no actual shipment. Even if they had STARTED manufacturing when they sent that tracking number (2 months late), it still should have shipped by now according to their own stated lead time. Don't order from EEFX, and if you already have (and paid via paypal), make sure you dispute it within 45 calendar days. Don't bother trying to contact the company.

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fraudfighter
GB

STAY AWAY! I failed to check this company's reviews before placing an order. After a week and no confirmation, I started checking. It was obviously a company that took money and didn't ship. Most people don't post their experiences, so judging by the number posted online there must be thousands who've had the same experience. EEFX.com is banking on the fact that most people won't pursue it. If you have ordered and not received a product, and even if it's been several years, contact PayPal to complain anyway.

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Andy Fordham
GB

No Customer Service Thinking of buying from EEFX ? Think again ! We ordered a 20ft x 30ft greenscreen to be delivered to UK They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues" They do not respond to any answerphone messages, and will not confirm a tracking or shipping number No emails sent to them will be responded to They state 6-10 days manufacture on their website. When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses Still waiting to find out if the order we have placed will ever be delivered. Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like ! Stay well clear ! Extremely bad customer service.

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