
Andy Fordham
GBNo Customer Service Thinking of buying from EEFX ? Think again ! We ordered a 20ft x 30ft greenscreen to be delivered to UK They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues" They do not respond to any answerphone messages, and will not confirm a tracking or shipping number No emails sent to them will be responded to They state 6-10 days manufacture on their website. When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses Still waiting to find out if the order we have placed will ever be delivered. Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like ! Stay well clear ! Extremely bad customer service.

Barry
GBRun away! Ordered from the company in early December in is now late march and I still have not recieved. Company must have called ID because when I call, they put me in the cue to be answered, then drop me to, all our customer service agents are busy right now, your call is important please leave ..... But the sales office and shipping are the same person! Never Ever return calls! They may be rated #1 under the google search, but that is about the only place they rate it! Save your money, efforts and more importantly your time and look at other companies. In this case you get what you pay for! Cheaper does not mean less money or hassle!

fraudfighter
GBSTAY AWAY! I failed to check this company's reviews before placing an order. After a week and no confirmation, I started checking. It was obviously a company that took money and didn't ship. Most people don't post their experiences, so judging by the number posted online there must be thousands who've had the same experience. EEFX.com is banking on the fact that most people won't pursue it. If you have ordered and not received a product, and even if it's been several years, contact PayPal to complain anyway.

Michele Nelson
GBthe worst company ever I WOULD GIVE THEY ZERO STARS IF THIS WERE AN OPTION. After numerous calls, emails and faxes, this company will not respond to inquiries. When I finally spoke to sales they said my order shipped out but UPS could not deliver it to my address. I never received a tracking number or confirmation. I am disputing this purchase that I never received, with my credit card company. Let the buyer beware...They are frauds!

Tyson
GBEEFX.com is a big SCAM!!! They don't have a phone number and never respond to any email. I've waited a week and have not received my product.