Jason Fabisiak
USComplete Failure Ordered on Monday Feb 19. Paid extra for Thursday delivery. It’s now Friday has not arrived. Tried calling and they close at 2pm on Fridays. What else but 1 star? Do not order from this company. Must be a mom and pop operation. Need my 111 dollars returned. Find another company to send a condolence gift for a death in family. These people FAILED.
Jessica Leigh
USOrder did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.
Jeff Andert
USYou need better tasting snacks the ones… You need better tasting snacks the ones I have tried out of the basket were terrible and it took to long get here and they wouldn't let me cancel my order. I will never buy again.
george febo
USOrdered basket standard shipping with… Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1. Their standard shipping means they’ll get sometime within a 1 week projected window… Every other gift company I ever dealt with delivered on the chosen date. So use these guys if it’s OK for your gift to arrive sometime, whenever…
James Edward Otis
USVery poor service Very poor service. I selected a delivery date on purchasing. They switched it, without notice, to a week later. Then just denied it via their "customer service" chat. Also BE VERY CAREFUL ABOUT THIS COMPANY. I wish I had read the real reviews on Amazon before I trusted them wit $130.