Heather White
GBThey delivered a cheap bottle of wine… They delivered a cheap bottle of wine instead of the upgrade that I paid for. Then, I look bad for sending that person a cheap bottle of wine. When I called to complain, they did not try to make things right, they only offered me a refund for the difference in price of the more expensive wine, and they did not acknowledge the mistake that it was not about the difference in price but rather that the person receiving the cheap wine did not feel important, which is the point of the gift. They were not pleasant or corteous on the phone either.
Rodney0054
GBPositively the worst!!!! Positively the worst!!!!! Lied to me about ship date, delivered basked three days late and the person it was intended for had left the country. Awful customer service with nothing but excuses and total failure to admit responsibility even though provided tracking number proved that they were dishonest.
PHYLLIS LESSANS
GBThe flowers you sent were more… The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.
Donna Musgrave
GBItem was really cheap looking Item was really cheap looking, looked nothing like what I ordered. Was supposed to be roses and orchids but got carnations and daisies. Not in a cite box but a vase. Also delivered to the wrong address. Big disappointment!!!!
Glenn Kline-Casey
GBOrdered a peanut butter cup cheese cake… Ordered a peanut butter cup cheese cake to be delivered yesterday for my granddaughters birthday. It was not delivered as promised and there is no way to contact Broadway Basketeers.