Jeff Andert
GBYou need better tasting snacks the ones… You need better tasting snacks the ones I have tried out of the basket were terrible and it took to long get here and they wouldn't let me cancel my order. I will never buy again.
george febo
GBOrdered basket standard shipping with… Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1. Their standard shipping means they’ll get sometime within a 1 week projected window… Every other gift company I ever dealt with delivered on the chosen date. So use these guys if it’s OK for your gift to arrive sometime, whenever…
Jessica Leigh
GBOrder did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.
James Edward Otis
GBVery poor service Very poor service. I selected a delivery date on purchasing. They switched it, without notice, to a week later. Then just denied it via their "customer service" chat. Also BE VERY CAREFUL ABOUT THIS COMPANY. I wish I had read the real reviews on Amazon before I trusted them wit $130.
PHYLLIS LESSANS
GBThe flowers you sent were more… The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.