Courtney Folsom
GBThe service was amazing.. The service was amazing... the timing was impecable.... couldn't ask for a better experience... sales staff was amazing... very kind, understanding, and helpful. I will continue to order through Broadway every time I need something. Thank you so much for everything.... the best part is she loved what I ordered and got SERIOUS brownie points. Thank you again
Jessica Leigh
GBOrder did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.
James Edward Otis
GBVery poor service Very poor service. I selected a delivery date on purchasing. They switched it, without notice, to a week later. Then just denied it via their "customer service" chat. Also BE VERY CAREFUL ABOUT THIS COMPANY. I wish I had read the real reviews on Amazon before I trusted them wit $130.
Katherine
GBVegan Gift Option I sent a gift to a relative for offering me a nice place to stay while attending my Grandma's funeral. I'm vegan so I try to send vegan gifts when possible. I didn't see the gift but heard no complaints.
george febo
GBOrdered basket standard shipping with… Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1. Their standard shipping means they’ll get sometime within a 1 week projected window… Every other gift company I ever dealt with delivered on the chosen date. So use these guys if it’s OK for your gift to arrive sometime, whenever…