Jessica Leigh
GBOrder did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.
Guest User
GBGood price for online basket order - The order was delivered on time with free shipping. The price of the gift was cheaper than on comparable sites. The contents were okay per recipients, but they found a few of the items a bit weird and not tasty. Overall the contents were okay, as good as you can do by mail order apparently. If you get a basket that is not included in the category for the current holiday you will get a better deal. For example get a spring tower for Easter instead of a basket designated specifically for Easter. The difference is not discernible.
Katherine
GBVegan Gift Option I sent a gift to a relative for offering me a nice place to stay while attending my Grandma's funeral. I'm vegan so I try to send vegan gifts when possible. I didn't see the gift but heard no complaints.
RNE
GBPurim Baskets / Mishloach Manot I sent several baskets for Purim with Broadway Basketeers - one to Lakewood and the rest out of state (3 other states). They were delivered timely and received with rave reviews. BTW, I’m from Florida - found this company online. Will totally recommend and use them again. RNE
Rodney0054
GBPositively the worst!!!! Positively the worst!!!!! Lied to me about ship date, delivered basked three days late and the person it was intended for had left the country. Awful customer service with nothing but excuses and total failure to admit responsibility even though provided tracking number proved that they were dishonest.