
Andrew
GBNot dependable Not dependable - scheduled a cab 8 hours in advance to make a flight. 13 minutes after the cab was scheduled to pick me up, I received a text saying there were no cabs available and I would have to reschedule. The app claims you can easily schedule your ride - and it is easy to schedule. Just don't count on them being there as promised. Uber and Lyft have this perfected - Curb is further proof why old-fashioned cabbies are on the way out.

Neil Matthews
GBHORRIBLE HORRIBLE. The a-hole driver who accepted my request sat at the (wrong) end of my block for a minute or two, wouldn't answer his phone when I called (twice), and then just suddenly cancelled the ride. A full twenty-five minutes later, a replacement driver arrived. I'm now massively late for a hospital appointment, will likely have to re-book, and have $50 of wasted fares on top. There's no way to complain about the a-hole who wrecked my day. Angry and disgusted. Horrible service, horrible system where drivers can just suddenly change their mind with no explanation. I'm boiling mad. Zero stars would be more appropriate.

Wade R
GBScheduled a taxi for early morning Scheduled a taxi for early morning. Driver assigned, after several minutes I noticed car not moving and I. A neighborhood street. Called dri8, he asked where I was going. After I told him, he said system is not working. Cancelled ride. Requested new ride, same situation. 2nd assigned driver hung up without speak.

Daniel Stevenson
GBTerrible experience with Curb Terrible experience with Curb. On June 5, 2023 I reserved a cab to drive us from midtown Manhattan to LaGuardia Airport, timely arrival being of the essence. Despite assurances from Curb that the cab would arrive as requested, a cab never showed. No one called; no one sought to contact us about any delay or problem. We were forced, at the last minute, to hail a cab from the street. When I reported the issue to Curb, I received no response beyond the generic claim that they couldn't be responsible for "no shows." I also noticed that I was charged $41 and change on my debit card, which was never reimbursed.

GLivesaycustomer
GBHidden costs Used curb for the first time this past weekend. Midtown to LGA. Booked the night before and chose it over Uber because it appeared to be about $25 cheaper. My $45 quoted fare quickly turned into $71 wiall the add-ons. Same price as Uber at the end. And beware that it defaults to a 20% tip unless you go into your account and change it. Found out too late.