It just doesn't work! Like many other reviews, I am disappointed that I can't give less than one star. When using Curb only to simplify payment, the transaction went through to my credit card but did not go through to the taxi company. They showed that they didn't receive the payment even though they could see that it went through to my card, and insisted that I still needed to pay them. I called the taxi company, Metro Cab in Boston, and they said this happens all the time and I needed to pay them and get the refund from Curb. I thought Curb would save time and money not cost more time and money. The taxi company told me I shouldn't use Curb and I suggested that they shouldn't advertise for it in their vehicles if they were going to force me to deal with a refund when it doesn't work. I will never use Curb again and would encourage all taxi companies to drop the system if they are going to dump the problem issues onto their customers.

Scheduled a taxi for early morning Scheduled a taxi for early morning. Driver assigned, after several minutes I noticed car not moving and I. A neighborhood street. Called dri8, he asked where I was going. After I told him, he said system is not working. Cancelled ride. Requested new ride, same situation. 2nd assigned driver hung up without speak.

Curb just doesnt work Curb just doesnt work The Cab drivers deserve a better platform I kept re eiving a message that a wi fi conne tion was lost when I am on a mobile phone. What a poor excuse for an app.

Terrible experience with Curb Terrible experience with Curb. On June 5, 2023 I reserved a cab to drive us from midtown Manhattan to LaGuardia Airport, timely arrival being of the essence. Despite assurances from Curb that the cab would arrive as requested, a cab never showed. No one called; no one sought to contact us about any delay or problem. We were forced, at the last minute, to hail a cab from the street. When I reported the issue to Curb, I received no response beyond the generic claim that they couldn't be responsible for "no shows." I also noticed that I was charged $41 and change on my debit card, which was never reimbursed.

Scam and very poor customer service I booked a cab the night before for… I booked a cab the night before for 4.30 am the next morning for the airport in New Orleans. The driver who picked me up said the platform screen was not working and insisted that I pay him cash. Curb also charged me an additional 38 USD and refuses to refund me after numerous interactions with customer service. Terrible, untrustworthy company. Avoid at all costs.