Terrible Like others I liked the idea of supporting drivers so tried the app, but I tried it twice and there were no cabs available either time. Plus, the second time the app took about 20 minutes to tell me that, by which time I had decided to walk. The worst part is that they charged my credit card and I am trying to get them to refund me, so far without any luck. Good concept, absolutely terrible execution.

Scan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.

Hidden costs Used curb for the first time this past weekend. Midtown to LGA. Booked the night before and chose it over Uber because it appeared to be about $25 cheaper. My $45 quoted fare quickly turned into $71 wiall the add-ons. Same price as Uber at the end. And beware that it defaults to a 20% tip unless you go into your account and change it. Found out too late.

Terrible experience with Curb Terrible experience with Curb. On June 5, 2023 I reserved a cab to drive us from midtown Manhattan to LaGuardia Airport, timely arrival being of the essence. Despite assurances from Curb that the cab would arrive as requested, a cab never showed. No one called; no one sought to contact us about any delay or problem. We were forced, at the last minute, to hail a cab from the street. When I reported the issue to Curb, I received no response beyond the generic claim that they couldn't be responsible for "no shows." I also noticed that I was charged $41 and change on my debit card, which was never reimbursed.

Wish I could give zero stars Wish I could give zero stars! This company TRIPLE charged my husband and only refunded one transaction. We have reached out multiple times over MONTHS and not been given help or support. It seems several other people have had similar problems. I’m trying to gather evidence from multiple people to bring awareness. If anyone has a story they want to share, please dm me on Twitter @BrittanyluvsBB