Curb a better alternative to Uber or Lyft While Curb is new and will need to improve it's app, it's been a great alternative. I live in Chicago and have been disappointed with both Uber and Lyft. Since they've taken over the market there are much less cabs these days until I found Curb. So far so good, I've used it 4 times and like it much more than Uber or Lyft. It's also a bit cheaper even with a tip for a cab through Curb. Uber and Lyft drivers don't know how to navigate without an app, they often take a longer route or miss a turn or block traffic trying to get over several lanes at the last minute. They're not professional drivers, they do it part time for extra money. Uber and Lyft drivers can't change while enroute like with a cab. Their rates have only gone up since they began. The worst part for for me the app says a car is so many minutes away but takes twice as much time to get to you. The arrival time is quoted sooner than reality, you get there 5-10 minutes later. Bottom line for me: Perhaps Uber and Lyft work well for smaller cities and the suburbs but don't seem to do as well in big cities. I used to walk outside and hail a cab quickly. Now since the market has been changed we ALL have to wait for whatever ride we hail on an app. With Curb I can change my destination, get there in the quickest time, the drivers knows the streets the best at different times of the day, it's a better and cheaper alternative to Uber or Lyft.

DISHONEST PEOPLE Long story short, my Fiance and I took a brief ride from Grand Central to Port Authority, not long after I realized that I did not have my phone on me. I was able to use the find my phone app and could see it was in the cab going around the city. I pinged my phone numerous times only for it to be manually turned off for 12 hours. I emailed the dispatcher with the information he needed and have NOT heard back and I also followed up before I posted this review. They have no intention in helping me recover my phone nor have the decency to respond back - avoid all yellow cabs at all costs. Just awful.

Wish I could give zero stars Wish I could give zero stars! This company TRIPLE charged my husband and only refunded one transaction. We have reached out multiple times over MONTHS and not been given help or support. It seems several other people have had similar problems. I’m trying to gather evidence from multiple people to bring awareness. If anyone has a story they want to share, please dm me on Twitter @BrittanyluvsBB

It just doesn't work! Like many other reviews, I am disappointed that I can't give less than one star. When using Curb only to simplify payment, the transaction went through to my credit card but did not go through to the taxi company. They showed that they didn't receive the payment even though they could see that it went through to my card, and insisted that I still needed to pay them. I called the taxi company, Metro Cab in Boston, and they said this happens all the time and I needed to pay them and get the refund from Curb. I thought Curb would save time and money not cost more time and money. The taxi company told me I shouldn't use Curb and I suggested that they shouldn't advertise for it in their vehicles if they were going to force me to deal with a refund when it doesn't work. I will never use Curb again and would encourage all taxi companies to drop the system if they are going to dump the problem issues onto their customers.

Horrible! Horrible!! Dropped off at the wrong destination. Driver argued that his maps told him it was the address, meanwhile looking at his screen, & showing him it on my phone it was the wrong address. He insisted it was right. He could not speak English, now I’m In dispute. Emailed curb immediately, they offered me my tip back!! I screenshot the drop off point for proof. Waiting on CC dispute. Curb denied my dispute.