Hidden costs Used curb for the first time this past weekend. Midtown to LGA. Booked the night before and chose it over Uber because it appeared to be about $25 cheaper. My $45 quoted fare quickly turned into $71 wiall the add-ons. Same price as Uber at the end. And beware that it defaults to a 20% tip unless you go into your account and change it. Found out too late.

This is an extremely misleading app This is an extremely misleading app. I used Curb for the first time yesterday. When I booked my ride the cost was shown as $19.00 and it’s temporary hold, was put on my card to secure that amount. When I got my receipt at the end of the ride, the final cost was $29.00! The base price was almost $20.42, not $19.00. Then there were taxes and fees, including a $1.00 fee to use the app (an “improvement surcharge”), totaling $4.00. Finally, my 20% tip was based on the final cost, including the $4.00 in taxes and fees, rather than the base cost. So it ended up costing significantly more than I thought it would be. They need to be a lot more transparent in their pricing structure.

Curb just doesnt work Curb just doesnt work The Cab drivers deserve a better platform I kept re eiving a message that a wi fi conne tion was lost when I am on a mobile phone. What a poor excuse for an app.

Requested trip one day prior Requested trip one day prior. On the day of the trip, I was provided updates once driver was assigned and was given information on driver name, phone to contact, vehicle make and model and plate number. Driver contacted me by phone when he was a few minutes out to let me know when to expect him, he arrived right on time. It was a smooth trip to the airport and the driver was excellent navigating the congested traffic. Driver was professional and friendly.

Scam and very poor customer service I booked a cab the night before for… I booked a cab the night before for 4.30 am the next morning for the airport in New Orleans. The driver who picked me up said the platform screen was not working and insisted that I pay him cash. Curb also charged me an additional 38 USD and refuses to refund me after numerous interactions with customer service. Terrible, untrustworthy company. Avoid at all costs.