App said, "Payment is Processing. Please Wait" cab driver demanded cash. NYC: After paying with cc the app was stuck on, "Payment is processing. Please wait." The cab driver said the app was not working, and I had to pay in cash. He said he could not give us a receipt. People were impatiently waiting to get in the cab, so we were rushed. Of course, after we paid in cash, I checked my cc, which was also charged.

It just doesn't work! Like many other reviews, I am disappointed that I can't give less than one star. When using Curb only to simplify payment, the transaction went through to my credit card but did not go through to the taxi company. They showed that they didn't receive the payment even though they could see that it went through to my card, and insisted that I still needed to pay them. I called the taxi company, Metro Cab in Boston, and they said this happens all the time and I needed to pay them and get the refund from Curb. I thought Curb would save time and money not cost more time and money. The taxi company told me I shouldn't use Curb and I suggested that they shouldn't advertise for it in their vehicles if they were going to force me to deal with a refund when it doesn't work. I will never use Curb again and would encourage all taxi companies to drop the system if they are going to dump the problem issues onto their customers.

Scheduled a taxi for early morning Scheduled a taxi for early morning. Driver assigned, after several minutes I noticed car not moving and I. A neighborhood street. Called dri8, he asked where I was going. After I told him, he said system is not working. Cancelled ride. Requested new ride, same situation. 2nd assigned driver hung up without speak.

Drivers never showed up for two separate confirmed rides today. I booked two separate rides on CURB today and both were cancelled by CURB at the last minute and "rescheduled" several times and NO driver ever showed up for either resevation. We were going to and returning from an event. If CURB reservations cannot be relied upon, why bother to use CURB? Believe me, I wanted to use this service and not use UBER for lots of reasons, but it cannot be depended upon. The policy to let drivers cancel at the last minute must be changed.

Not dependable Not dependable - scheduled a cab 8 hours in advance to make a flight. 13 minutes after the cab was scheduled to pick me up, I received a text saying there were no cabs available and I would have to reschedule. The app claims you can easily schedule your ride - and it is easy to schedule. Just don't count on them being there as promised. Uber and Lyft have this perfected - Curb is further proof why old-fashioned cabbies are on the way out.