Not dependable Not dependable - scheduled a cab 8 hours in advance to make a flight. 13 minutes after the cab was scheduled to pick me up, I received a text saying there were no cabs available and I would have to reschedule. The app claims you can easily schedule your ride - and it is easy to schedule. Just don't count on them being there as promised. Uber and Lyft have this perfected - Curb is further proof why old-fashioned cabbies are on the way out.

App said, "Payment is Processing. Please Wait" cab driver demanded cash. NYC: After paying with cc the app was stuck on, "Payment is processing. Please wait." The cab driver said the app was not working, and I had to pay in cash. He said he could not give us a receipt. People were impatiently waiting to get in the cab, so we were rushed. Of course, after we paid in cash, I checked my cc, which was also charged.

This is an extremely misleading app This is an extremely misleading app. I used Curb for the first time yesterday. When I booked my ride the cost was shown as $19.00 and it’s temporary hold, was put on my card to secure that amount. When I got my receipt at the end of the ride, the final cost was $29.00! The base price was almost $20.42, not $19.00. Then there were taxes and fees, including a $1.00 fee to use the app (an “improvement surcharge”), totaling $4.00. Finally, my 20% tip was based on the final cost, including the $4.00 in taxes and fees, rather than the base cost. So it ended up costing significantly more than I thought it would be. They need to be a lot more transparent in their pricing structure.

Drivers never showed up for two separate confirmed rides today. I booked two separate rides on CURB today and both were cancelled by CURB at the last minute and "rescheduled" several times and NO driver ever showed up for either resevation. We were going to and returning from an event. If CURB reservations cannot be relied upon, why bother to use CURB? Believe me, I wanted to use this service and not use UBER for lots of reasons, but it cannot be depended upon. The policy to let drivers cancel at the last minute must be changed.

Scan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.