Catalina Ortiz
GBDISHONEST PEOPLE Long story short, my Fiance and I took a brief ride from Grand Central to Port Authority, not long after I realized that I did not have my phone on me. I was able to use the find my phone app and could see it was in the cab going around the city. I pinged my phone numerous times only for it to be manually turned off for 12 hours. I emailed the dispatcher with the information he needed and have NOT heard back and I also followed up before I posted this review. They have no intention in helping me recover my phone nor have the decency to respond back - avoid all yellow cabs at all costs. Just awful.
Diane
GB1st time user- we were hit with a 30%… 1st time user- we were hit with a 30% up charge for van at MIA airport without notice for 2 person ride and tip would not allow custom amount - defaulting to 20%. Contacted Curb support without any luck for refund. Going back to Uber.
Alice Walker
GBTerrible Like others I liked the idea of supporting drivers so tried the app, but I tried it twice and there were no cabs available either time. Plus, the second time the app took about 20 minutes to tell me that, by which time I had decided to walk. The worst part is that they charged my credit card and I am trying to get them to refund me, so far without any luck. Good concept, absolutely terrible execution.
Lyle
GBCOMPANY FULL OF CRIMINALS, THIS IS A TOTAL SCAM!! This company somehow got a hold of my debit card information and charged me for services I never ordered. When trying to contact customer service through the numbers provided none of them worked or were for actual customer service. Tried going through their live chat option but would've had to have paid additional money to continue to the next rep. that was "actually going to help." Basically I'm not getting my money back. THIS BUSINESS IS CROOKED AND FULL OF CRIMINALS THAT TAKE ADVANTAGE OF YOU, DON'T USE THEM EVER!!!
Tiffany Wiggins
GBScan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.