Curb

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1.40
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

5.00%

1

85.00%
About Curb

Curb is reimagining urban mobility. Bringing Upfront Pricing to the largest nationwide network of taxis and licensed for-hire vehicles, Curb provides unparalleled transparency to riders and drivers alike. Curb is connected to over 100,000 drivers in dozens of cities across the US and UK, powering millions of taxi rides worldwide and facilitating billions of dollars in payment transactions annually through its open mobility platform. Curb has built an innovative suite of products that provide a unified supply of taxis and licensed for-hire vehicles - the first of its kind to bring solutions for passengers, drivers, and fleet management. Their B2B services power millions of rides for transit agencies, healthcare providers, and businesses while also providing effortless payments and advertising that reaches captive audiences of millions on Taxi TV.

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Lois Forman
GB

This is an extremely misleading app This is an extremely misleading app. I used Curb for the first time yesterday. When I booked my ride the cost was shown as $19.00 and it’s temporary hold, was put on my card to secure that amount. When I got my receipt at the end of the ride, the final cost was $29.00! The base price was almost $20.42, not $19.00. Then there were taxes and fees, including a $1.00 fee to use the app (an “improvement surcharge”), totaling $4.00. Finally, my 20% tip was based on the final cost, including the $4.00 in taxes and fees, rather than the base cost. So it ended up costing significantly more than I thought it would be. They need to be a lot more transparent in their pricing structure.

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Tiffany Wiggins
GB

Scan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.

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Daniel Stevenson
GB

Terrible experience with Curb Terrible experience with Curb. On June 5, 2023 I reserved a cab to drive us from midtown Manhattan to LaGuardia Airport, timely arrival being of the essence. Despite assurances from Curb that the cab would arrive as requested, a cab never showed. No one called; no one sought to contact us about any delay or problem. We were forced, at the last minute, to hail a cab from the street. When I reported the issue to Curb, I received no response beyond the generic claim that they couldn't be responsible for "no shows." I also noticed that I was charged $41 and change on my debit card, which was never reimbursed.

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Neil Matthews
GB

HORRIBLE HORRIBLE. The a-hole driver who accepted my request sat at the (wrong) end of my block for a minute or two, wouldn't answer his phone when I called (twice), and then just suddenly cancelled the ride. A full twenty-five minutes later, a replacement driver arrived. I'm now massively late for a hospital appointment, will likely have to re-book, and have $50 of wasted fares on top. There's no way to complain about the a-hole who wrecked my day. Angry and disgusted. Horrible service, horrible system where drivers can just suddenly change their mind with no explanation. I'm boiling mad. Zero stars would be more appropriate.

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Alice Walker
GB

Terrible Like others I liked the idea of supporting drivers so tried the app, but I tried it twice and there were no cabs available either time. Plus, the second time the app took about 20 minutes to tell me that, by which time I had decided to walk. The worst part is that they charged my credit card and I am trying to get them to refund me, so far without any luck. Good concept, absolutely terrible execution.

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