Wish I could give zero stars Wish I could give zero stars! This company TRIPLE charged my husband and only refunded one transaction. We have reached out multiple times over MONTHS and not been given help or support. It seems several other people have had similar problems. I’m trying to gather evidence from multiple people to bring awareness. If anyone has a story they want to share, please dm me on Twitter @BrittanyluvsBB

App said, "Payment is Processing. Please Wait" cab driver demanded cash. NYC: After paying with cc the app was stuck on, "Payment is processing. Please wait." The cab driver said the app was not working, and I had to pay in cash. He said he could not give us a receipt. People were impatiently waiting to get in the cab, so we were rushed. Of course, after we paid in cash, I checked my cc, which was also charged.

Scan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.

COMPANY FULL OF CRIMINALS, THIS IS A TOTAL SCAM!! This company somehow got a hold of my debit card information and charged me for services I never ordered. When trying to contact customer service through the numbers provided none of them worked or were for actual customer service. Tried going through their live chat option but would've had to have paid additional money to continue to the next rep. that was "actually going to help." Basically I'm not getting my money back. THIS BUSINESS IS CROOKED AND FULL OF CRIMINALS THAT TAKE ADVANTAGE OF YOU, DON'T USE THEM EVER!!!

Scheduled a taxi for early morning Scheduled a taxi for early morning. Driver assigned, after several minutes I noticed car not moving and I. A neighborhood street. Called dri8, he asked where I was going. After I told him, he said system is not working. Cancelled ride. Requested new ride, same situation. 2nd assigned driver hung up without speak.