Wish I could give zero stars Wish I could give zero stars! This company TRIPLE charged my husband and only refunded one transaction. We have reached out multiple times over MONTHS and not been given help or support. It seems several other people have had similar problems. I’m trying to gather evidence from multiple people to bring awareness. If anyone has a story they want to share, please dm me on Twitter @BrittanyluvsBB

Horrible! Horrible!! Dropped off at the wrong destination. Driver argued that his maps told him it was the address, meanwhile looking at his screen, & showing him it on my phone it was the wrong address. He insisted it was right. He could not speak English, now I’m In dispute. Emailed curb immediately, they offered me my tip back!! I screenshot the drop off point for proof. Waiting on CC dispute. Curb denied my dispute.

App said, "Payment is Processing. Please Wait" cab driver demanded cash. NYC: After paying with cc the app was stuck on, "Payment is processing. Please wait." The cab driver said the app was not working, and I had to pay in cash. He said he could not give us a receipt. People were impatiently waiting to get in the cab, so we were rushed. Of course, after we paid in cash, I checked my cc, which was also charged.

1st time user- we were hit with a 30%… 1st time user- we were hit with a 30% up charge for van at MIA airport without notice for 2 person ride and tip would not allow custom amount - defaulting to 20%. Contacted Curb support without any luck for refund. Going back to Uber.

Hidden costs Used curb for the first time this past weekend. Midtown to LGA. Booked the night before and chose it over Uber because it appeared to be about $25 cheaper. My $45 quoted fare quickly turned into $71 wiall the add-ons. Same price as Uber at the end. And beware that it defaults to a 20% tip unless you go into your account and change it. Found out too late.