Aweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.

The company I'd not paying I tried to… The company I'd not paying I tried to withdraw, it says we do not have sufficient funds try again tomorrow row, after tomorrow it keeps on doing that I don't know maybe after a year. 😂😂😂

Unbelievable Hey! I have no idea why i had 2 withdrawals of $9 and I didn't understand what the amount was and if it was related to the gym. I’ve been cancel with my membership at Renegade gym at Mt Maunganui . They approved my cancellation ahead of time, and I paid the cancellation fee. Normally, they will automatically deduct money from my card every week, which is the weekly fee I have to pay. But they did not deduct my money from December 13, 2023 until the day I emailed to cancel on January 8, 2024 and the day they approved my cancellation on January 17, 2024 and requested I pay the amount I have not paid since December 13, 2023. That's a very bad thing, they don't automatically pay and ask me to pay myself but don't inform me how much I have to pay, moreover I have no responsibility to do that because it's they job. We agreed from the beginning that they would deduct my auto. I asked them to deduct my money themselves, but they didn't seem to care and didn't notify me that your work would be taken from my money. I really don't understand why my money was taken unjustly. I need to know clearly, since December 17, 2024 we had a debate about how bad they were with customers and rude, but that party ignored me and did not announce anything. Oh, I really feel that they are unprofessional and the fact that I was charged this baseless amount is unimaginable. I will lock my account, because firstly I don't want money deducted for no legitimate reason, secondly I'm going to move to another country. I needed an explanation from them but they was ignored!

This is the most infuriating online… This is the most infuriating online payment system ive ever used

Terrible customer service & Fees Terrible customer service - the fees they take for first payments and dishonour payments are outrageous and unfair. Waited over a week to get payments processing back up on site after being told we had never had it, we have been a customer with this processing for 7 years! Still no payments processing, they never sent email and after they had, no follow up or activation four days later. Do not join this company find one who has a ethos and good customer service. We will be. They have no idea !