David Jaggs
NZStopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.
Sonja
NZBusiness! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!
Brett
AUBottom feeders. Charging me $14.80 Dishonour fee after taking the money from my account. Fraudulent, this is going beyond emails, lawyers and law enforcement. Never use this illegal company, never trust them and never ever let a real estate or something you use bully you into signing up to them. Edit: An update, called the Commbank and got information that says there was more than enough money in the account and they took the money without hassle, for some reason they then refunded it and claimed not enough money, then charge dishonour fee, so i call Ezidebeit, the rude arrogant ignorant woman on the phone then calls the Commonwealth Bank of Australia liars and wrong. What a wonderful company, not!
Wiha
NZYou are charging me way too much money You are charging me way too much money. I am a Solo Mum on a single benefit. You havent communicated with me of when you will be taking money out my account. I had contacted the gym and ended my contract months ago. You owe me alot of money!!!
QLD Skin Clinic
AUObvious fraud Totally unreliable. Ezidebit took $900 from the linked account as accrued interest on their $50 charge back claim without any prior notice. They closed my account 1.5 yrs ago and declined my access the online portal to see any overdue bill and accruing interest. We never received any bills, reminders or notices at all. They waited for the interest grow for 15 months and then direct debit my bank a larger amount. Case is now being investigated by the bank which allowed a direct debit on an rescinded agreement. I have called eWay/ ezidebit multiple times and emailed to support @ ezidebit.com.au but have not received any replies.