Business! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!

Ripp off fees Ripp off fees, $14.80 each time there is no money in your account no warning they charge every day like a fine If you're a business they will tarnish your name. I will never subscribe to a business that uses Ezidebit Update to Ezi-Con reply. Hi James, I called Ezi debit and totally useless and the operator used recycled T&C jargon talks and offered no resolution. I asked for my card to be removed, would not do it. Where is the contract you promised you would send that outlines the T&C's I signed to agree to a rip off dishonour fee of $14.80? Again today another $14.80c charged to my card that's 4 in 2 days! $59.20! For those reading, Ezi debit fine you at their leisure, no prewarning that your account is to be debited. The money goes straight to Ezi debits pockets and not the business your dealing with. It's my mission to take out Ezy-conartist. You're a bunch of thieves.

I tried to cancel a gym membership with… I tried to cancel a gym membership with Ezidebit being the debit merchant. They continued to take payment for weeks after I had cancelled and did not rectify it after myself and the gym owner contacted them. The gym owner says he was not receiving the money. They have not responded to emails another situation. I had to cancel my linked credit card in order to stop the payments which has been hugely inconvenient. Such a stressful and unpleasant situation and company to deal with, I would not recommend

Terrible customer service & Fees Terrible customer service - the fees they take for first payments and dishonour payments are outrageous and unfair. Waited over a week to get payments processing back up on site after being told we had never had it, we have been a customer with this processing for 7 years! Still no payments processing, they never sent email and after they had, no follow up or activation four days later. Do not join this company find one who has a ethos and good customer service. We will be. They have no idea !

Aweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.