DO NOT ENGAGE WITH THESE THIEVES! DO NOT ENGAGE WITH THESE THIEVES! THE WORST company I have ever dealt with. They literally steal money straight from your account. We ceased our account with them more than a year ago when we sold our gym and they are STILL taking money out. Ezidebit was nothing but headache after headache to deal with. Awful, USELESS, unlawful. Nothing 'Ezi' about these fraudsters. These people do not care about you, stay far away. -JJ

Aweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.

Never recommended Got all set up for the lockdown in New Zealand, moved my clients online, even heard debit success (rival company) were cancelling payments and so I enquired wirh ezidebit to see if this was the case. Then later on, turned out they weren’t collecting payments and were all their businesses. Never recommended.

Business! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!

Stopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.