Business! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!

Obvious fraud Totally unreliable. Ezidebit took $900 from the linked account as accrued interest on their $50 charge back claim without any prior notice. They closed my account 1.5 yrs ago and declined my access the online portal to see any overdue bill and accruing interest. We never received any bills, reminders or notices at all. They waited for the interest grow for 15 months and then direct debit my bank a larger amount. Case is now being investigated by the bank which allowed a direct debit on an rescinded agreement. I have called eWay/ ezidebit multiple times and emailed to support @ ezidebit.com.au but have not received any replies.

Stopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.

You are charging me way too much money You are charging me way too much money. I am a Solo Mum on a single benefit. You havent communicated with me of when you will be taking money out my account. I had contacted the gym and ended my contract months ago. You owe me alot of money!!!

Unbelievable Hey! I have no idea why i had 2 withdrawals of $9 and I didn't understand what the amount was and if it was related to the gym. I’ve been cancel with my membership at Renegade gym at Mt Maunganui . They approved my cancellation ahead of time, and I paid the cancellation fee. Normally, they will automatically deduct money from my card every week, which is the weekly fee I have to pay. But they did not deduct my money from December 13, 2023 until the day I emailed to cancel on January 8, 2024 and the day they approved my cancellation on January 17, 2024 and requested I pay the amount I have not paid since December 13, 2023. That's a very bad thing, they don't automatically pay and ask me to pay myself but don't inform me how much I have to pay, moreover I have no responsibility to do that because it's they job. We agreed from the beginning that they would deduct my auto. I asked them to deduct my money themselves, but they didn't seem to care and didn't notify me that your work would be taken from my money. I really don't understand why my money was taken unjustly. I need to know clearly, since December 17, 2024 we had a debate about how bad they were with customers and rude, but that party ignored me and did not announce anything. Oh, I really feel that they are unprofessional and the fact that I was charged this baseless amount is unimaginable. I will lock my account, because firstly I don't want money deducted for no legitimate reason, secondly I'm going to move to another country. I needed an explanation from them but they was ignored!