Kathleen
NZI tried to cancel a gym membership with… I tried to cancel a gym membership with Ezidebit being the debit merchant. They continued to take payment for weeks after I had cancelled and did not rectify it after myself and the gym owner contacted them. The gym owner says he was not receiving the money. They have not responded to emails another situation. I had to cancel my linked credit card in order to stop the payments which has been hugely inconvenient. Such a stressful and unpleasant situation and company to deal with, I would not recommend
Matt Banks
AURipp off fees Ripp off fees, $14.80 each time there is no money in your account no warning they charge every day like a fine If you're a business they will tarnish your name. I will never subscribe to a business that uses Ezidebit Update to Ezi-Con reply. Hi James, I called Ezi debit and totally useless and the operator used recycled T&C jargon talks and offered no resolution. I asked for my card to be removed, would not do it. Where is the contract you promised you would send that outlines the T&C's I signed to agree to a rip off dishonour fee of $14.80? Again today another $14.80c charged to my card that's 4 in 2 days! $59.20! For those reading, Ezi debit fine you at their leisure, no prewarning that your account is to be debited. The money goes straight to Ezi debits pockets and not the business your dealing with. It's my mission to take out Ezy-conartist. You're a bunch of thieves.
Ani Mcloughlin
NZA bad look Same as everyone else, Dishonour fees. I had already contacted the company involved and had made arrangements with them. These guys don’t promote good customer relations and I will be strictly avoiding any business using them.
Customer
AUBunch of thieves! -
David Jaggs
NZStopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.