Sonja
NZBusiness! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!
Brett
AUBottom feeders. Charging me $14.80 Dishonour fee after taking the money from my account. Fraudulent, this is going beyond emails, lawyers and law enforcement. Never use this illegal company, never trust them and never ever let a real estate or something you use bully you into signing up to them. Edit: An update, called the Commbank and got information that says there was more than enough money in the account and they took the money without hassle, for some reason they then refunded it and claimed not enough money, then charge dishonour fee, so i call Ezidebeit, the rude arrogant ignorant woman on the phone then calls the Commonwealth Bank of Australia liars and wrong. What a wonderful company, not!
Isaac Tooher
AUWasn’t even able to register with them Wasn’t even able to register with them. The process of making a simple account was absolutely tedious and the end result they were asking me to visit a legal centre to verify my ID. I spent weeks emailing and calling them. Terrible experience
Lola Robins
AUI would give no star if I could I would give no star if I could. Absolute disgusting money grabbing thieves. The money is in my account but they don't take it when it's meant, then charge me a fee. The following week I make sure the money is in there, instead they take their late fee, leaving me short then charge me again. I will be cancelling my card to get away from these unscrupulous thieves.
Kathleen
NZI tried to cancel a gym membership with… I tried to cancel a gym membership with Ezidebit being the debit merchant. They continued to take payment for weeks after I had cancelled and did not rectify it after myself and the gym owner contacted them. The gym owner says he was not receiving the money. They have not responded to emails another situation. I had to cancel my linked credit card in order to stop the payments which has been hugely inconvenient. Such a stressful and unpleasant situation and company to deal with, I would not recommend