I would give no star if I could I would give no star if I could. Absolute disgusting money grabbing thieves. The money is in my account but they don't take it when it's meant, then charge me a fee. The following week I make sure the money is in there, instead they take their late fee, leaving me short then charge me again. I will be cancelling my card to get away from these unscrupulous thieves.

Terrible customer service & Fees Terrible customer service - the fees they take for first payments and dishonour payments are outrageous and unfair. Waited over a week to get payments processing back up on site after being told we had never had it, we have been a customer with this processing for 7 years! Still no payments processing, they never sent email and after they had, no follow up or activation four days later. Do not join this company find one who has a ethos and good customer service. We will be. They have no idea !

Business! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!

A bad look Same as everyone else, Dishonour fees. I had already contacted the company involved and had made arrangements with them. These guys don’t promote good customer relations and I will be strictly avoiding any business using them.

Never recommended Got all set up for the lockdown in New Zealand, moved my clients online, even heard debit success (rival company) were cancelling payments and so I enquired wirh ezidebit to see if this was the case. Then later on, turned out they weren’t collecting payments and were all their businesses. Never recommended.