DO NOT ENGAGE WITH THESE THIEVES! DO NOT ENGAGE WITH THESE THIEVES! THE WORST company I have ever dealt with. They literally steal money straight from your account. We ceased our account with them more than a year ago when we sold our gym and they are STILL taking money out. Ezidebit was nothing but headache after headache to deal with. Awful, USELESS, unlawful. Nothing 'Ezi' about these fraudsters. These people do not care about you, stay far away. -JJ

Aweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.

I tried to cancel a gym membership with… I tried to cancel a gym membership with Ezidebit being the debit merchant. They continued to take payment for weeks after I had cancelled and did not rectify it after myself and the gym owner contacted them. The gym owner says he was not receiving the money. They have not responded to emails another situation. I had to cancel my linked credit card in order to stop the payments which has been hugely inconvenient. Such a stressful and unpleasant situation and company to deal with, I would not recommend

Avoid at all costs! I absolutely loathe and detest these kind of companies. Any company that implements a dishonour fee is a joke. Especially a $22 dishonour fee! Unbelievable. The fee gets taken, and your account gets debited just the same in a day or two. The provider still gets their payment regardless. But do they get the dishonour fee? Of course not! Ezidebit does. Theres no warning, or chance to just sign in to an app and pay it manually like many other companies permit (afterypay). Just an immediate excessive penalty. Avoid at all costs, merchant and client. Afterpay should bring something out like this soon and this company can go bankrupt.

Stopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.