I tried to cancel a gym membership with… I tried to cancel a gym membership with Ezidebit being the debit merchant. They continued to take payment for weeks after I had cancelled and did not rectify it after myself and the gym owner contacted them. The gym owner says he was not receiving the money. They have not responded to emails another situation. I had to cancel my linked credit card in order to stop the payments which has been hugely inconvenient. Such a stressful and unpleasant situation and company to deal with, I would not recommend

Never recommended Got all set up for the lockdown in New Zealand, moved my clients online, even heard debit success (rival company) were cancelling payments and so I enquired wirh ezidebit to see if this was the case. Then later on, turned out they weren’t collecting payments and were all their businesses. Never recommended.

This is the most infuriating online… This is the most infuriating online payment system ive ever used

A bad look Same as everyone else, Dishonour fees. I had already contacted the company involved and had made arrangements with them. These guys don’t promote good customer relations and I will be strictly avoiding any business using them.

Avoid at all costs! I absolutely loathe and detest these kind of companies. Any company that implements a dishonour fee is a joke. Especially a $22 dishonour fee! Unbelievable. The fee gets taken, and your account gets debited just the same in a day or two. The provider still gets their payment regardless. But do they get the dishonour fee? Of course not! Ezidebit does. Theres no warning, or chance to just sign in to an app and pay it manually like many other companies permit (afterypay). Just an immediate excessive penalty. Avoid at all costs, merchant and client. Afterpay should bring something out like this soon and this company can go bankrupt.