Matt Banks
AURipp off fees Ripp off fees, $14.80 each time there is no money in your account no warning they charge every day like a fine If you're a business they will tarnish your name. I will never subscribe to a business that uses Ezidebit Update to Ezi-Con reply. Hi James, I called Ezi debit and totally useless and the operator used recycled T&C jargon talks and offered no resolution. I asked for my card to be removed, would not do it. Where is the contract you promised you would send that outlines the T&C's I signed to agree to a rip off dishonour fee of $14.80? Again today another $14.80c charged to my card that's 4 in 2 days! $59.20! For those reading, Ezi debit fine you at their leisure, no prewarning that your account is to be debited. The money goes straight to Ezi debits pockets and not the business your dealing with. It's my mission to take out Ezy-conartist. You're a bunch of thieves.
Sina far
AUAweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.
David Jaggs
NZStopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.
Sonja
NZBusiness! Don't touch them with a 10 foot barge pole! Suspended all direct debits for gyms nationwide with no warning, no options and absolutely no legislative authority. While gym owners are working around the clock to move their classes and offerings online, Ezidebit took the decision to simply stop all payments from all members. Totally unacceptable!
formallylogan
NZThis is the most infuriating online… This is the most infuriating online payment system ive ever used