Bunch of thieves! -

Aweful Service I'm an existing customer with them and they withheld $2600 from my account due to a chargeback request that my customer is telling me they never mad and has provided me with proof that haven't received any funds. After numerous phone calls and emails I'm now forced to take this up with Fair Trading Ombudsman and I'm looking to move away from them. They refuse to provide me with even the name of the bank that I need to follow this up on let alone a reference number or more information.

Never recommended Got all set up for the lockdown in New Zealand, moved my clients online, even heard debit success (rival company) were cancelling payments and so I enquired wirh ezidebit to see if this was the case. Then later on, turned out they weren’t collecting payments and were all their businesses. Never recommended.

Stopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.

You are charging me way too much money You are charging me way too much money. I am a Solo Mum on a single benefit. You havent communicated with me of when you will be taking money out my account. I had contacted the gym and ended my contract months ago. You owe me alot of money!!!