Stopped all payments with no warning. I have been using Ezidebit for the past 5 years, when the S!!t was hitting the fan with Covid 19, our backs are up against the wall to provide a great service online. Which we have managed to do, our customers are pumped. We then find out all of our Direct Debits have been stopped by Ezidebit. To date they have provided no legal documentation to show they can. Totally useless. I will be leaving as soon as we are out of this mess. I want to see the legal proof that they can be holding on to our customers money without passing it on. Our customers are furious.

Bunch of thieves! -

Obvious fraud Totally unreliable. Ezidebit took $900 from the linked account as accrued interest on their $50 charge back claim without any prior notice. They closed my account 1.5 yrs ago and declined my access the online portal to see any overdue bill and accruing interest. We never received any bills, reminders or notices at all. They waited for the interest grow for 15 months and then direct debit my bank a larger amount. Case is now being investigated by the bank which allowed a direct debit on an rescinded agreement. I have called eWay/ ezidebit multiple times and emailed to support @ ezidebit.com.au but have not received any replies.

Avoid at all costs! I absolutely loathe and detest these kind of companies. Any company that implements a dishonour fee is a joke. Especially a $22 dishonour fee! Unbelievable. The fee gets taken, and your account gets debited just the same in a day or two. The provider still gets their payment regardless. But do they get the dishonour fee? Of course not! Ezidebit does. Theres no warning, or chance to just sign in to an app and pay it manually like many other companies permit (afterypay). Just an immediate excessive penalty. Avoid at all costs, merchant and client. Afterpay should bring something out like this soon and this company can go bankrupt.

I would give no star if I could I would give no star if I could. Absolute disgusting money grabbing thieves. The money is in my account but they don't take it when it's meant, then charge me a fee. The following week I make sure the money is in there, instead they take their late fee, leaving me short then charge me again. I will be cancelling my card to get away from these unscrupulous thieves.