thoroughly underwhelming It's been an ordinary experience. We've been with revel for 6 mths, had 3 sales reps (each of which have left) and now have no sales contact. Your support line is our only interaction with revel and they seems to be hit and miss as to their helpfulness. In our time with revel we have also had our systems go down twice in the first 3 mths for no apparent reason. That said no one listens to our feedback which I'd imagine will be what happens here as well.

If I could give 0 stars If I could give 0 stars, I would. Revel is awful. We have technical issues every couple of weeks and can’t get the technical support that they promised! We will sit on the phone for hours waiting for someone in tech support to pickup…sometime they never answer. When they do finally pickup, it’s someone you can barely understand from Pakistan and by that time we’ve have to close our doors and stop doing business, losing thousands of dollars. It’s the worst experience I’ve ever had with any company. Don’t be fooled. Walk about from the POS…it literally is a POS.

Skip worked tirelessly and patiently to … Skip worked tirelessly and patiently to give us all the detailed information we needed to make an informed decision. He gave us 2 demos and walked us through the process carefully. He was available continuously for two weeks almost daily, returning phone calls and emails within minutes. Texting us when he was unavailable to let us know. He remained cheerful and considerate throughout all our demands on his time. Because of his service we feel very confident that we made the best choice for our bar. We really appreciate all of this Skip, thank you.

Great product now with local support I use this product across my restaurants in the UK and can't praise it highly enough. I have all the benefits of a well established product with lots of integrations where I need them but with the super secure architecture of iOS. The project process and initial support from NFS has been first class and the credit card processing is saving me money vs my last deal with Dojo.

Avoid! Avoid!! Won't let you cancel, contract automatically renewed every 1st of January for another 12 months, so if you want to cances still have to may every month untill end of contract. Thieves!!!!