SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.

Php version cannot be updated via… Php version cannot be updated via cPanel. Reported this issue few times. No

Not that good for Reseller hosting I used hosting24 before shifting to site hosting club. Hosting24 is overpriced and performance is too bad. I don't recommend

Insanely bad support & bad quality of service. After multiple issues, delayed account setup, misinformation and website downtime for over 24 hours, I am sick and tired of this company. ´Their sorry excuse for a support desk has an average response time of 2-3 hours, and they seem very inadequately educated. Their so-called "live" support is almost just as slow as thir ticket system. This level of service is completely unacceptable. I am never doing business with them again, and I can not recommend them in any way.

NEVER EVER BUY HERE AGAIN! I will never buy at hosting24 ever again! Customer service have a bad atitude! when i requested a cancel of my domain they charged me for a whole ekstra month, i requested a refund of that because their support made a mistake and charge med ekstra (Wich can happend for everyone), but afterwards i was promised a refund of those money, never seen a sight of them. requested them one more time and they refuse to give me back the money because i return after their 30 days money back! (1st. request was about 14 days after).