They don't provide what I had paid for I am also an old customer with a Reseller account for may years. The account has NO disk nor bandwidth limits. Recently wanted to add a new website and - oops - they tell me that I had exceeded the (non-existing) disk limit. Now all the package selectors are disabled, so cannot add a website. I had complained to customer service, they confirmed unlimited disk space and promised to rectify the WHM. Today they confirmed that this is resolved - only to find that this is still NOT resolved and I still can't add a website. I am a webdesigner and reseller, so my business came to a halt and I am on the brink of collapse. Hosting24 has become the WORST hosting company and now I am looking for a different and more reliable hosting partner! I am disgusted with them.

Refund rejected! After using hosting24 for several months I've disappointed and moved all my sites to another hosting and forgot to cancel annual subscription. When I got a notification from Paypal about payment I immediately requested account cancellation and refund. Refund was rejected because it's possible for new subscribers only!!!

Excellent The technical service is perfect (no great trouble since i started with Hosting24 nearly 10 years ago with a free hosting plan). SInce then, I asked their support a couple of time and they answered quickly, nicely and beahaved professionnally. I strongly recommand this hosting company that cares of its free "clients" with the same concern as if they were VIP customers.

Not that good for Reseller hosting I used hosting24 before shifting to site hosting club. Hosting24 is overpriced and performance is too bad. I don't recommend

Website goes down, support doesn't help I've been a client of this hosting company for several years, only because I had the sad idea of paying several years at once, due to a discount. Can't count how many times my website went down with no reason. I send them emails, hours later they say they'll check, reply with reasons I can't understand and each email takes a day to answered. Sometimes you get a helpful person, often times they just don't care as I am locked to a plan that is paid for. Once they suggested that I should go for a more expensive plan to solve some of my problems, but obviously it didn't change a thing.