had been with them for 2-3 years but … had been with them for 2-3 years but ended up with a very bad tone as they didnt pay my referral fee while adding one of my clients. And when contacted, the customer service was bit rude and didnt bother if I leave. Left few years back and now I have purchased 5 other servers as my clientele have become over 200. Had they just paid me £20-£30 commission, they would have got all of my business as currently paying over £600 per year behind server.

Php version cannot be updated via… Php version cannot be updated via cPanel. Reported this issue few times. No

I am a customer fo Hostin24 since 2018 I am a customer fo Hostin24 since 2018, i bought the shared hosting plan with unnlimited diskspace. In the mean time they have changed the settings and now i find my self paying for an unnlimited web space but receiving 50gb only! The support is making fun of me and avoid the direct problem

SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.

Never Ever Again I'm stuck with them for the last two years cause of payment. Please don't buy anything from them cause of the cheapest. They can use my balance which I can not see and control. I always wait for support for more than 2 hours. I don't know how they hire people who always ask another team or repeat what I say to keep me busy. Please stay away from Hosting24!!!