Hosting24

image
1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About Hosting24

Providing reliable web hosting services with PHP, MySQL, cPanel, Website Builder and 24x7 user support

Tags

You need to Login first to submit your review.

image
Gérard Cogno-Bourdieu
FR

Excellent The technical service is perfect (no great trouble since i started with Hosting24 nearly 10 years ago with a free hosting plan). SInce then, I asked their support a couple of time and they answered quickly, nicely and beahaved professionnally. I strongly recommand this hosting company that cares of its free "clients" with the same concern as if they were VIP customers.

image
Daniel Johns
AU

Poor Level 1 Techincal Support I have been a customer for over 6 years now so I'm sorry to have to write this review, as I've never had such a bad issue before this point. 4 weeks ago on the 25th of Feb, I got user reports that DB errors were occuring and that the DB authentication was revoked. That's strange as I haven't changed anything for a while. Upon further investigation and unbeknown to me my hosting IP had changed completely which was causing these issues. After I worked that out and corrected it all was well, I followed up and found my hosting was transferred over to new servers which caused this migration. On March 9 I reached out to you again that after this migration I was unable to access certain parts of my hosting specifically definers in the MySQL hosting DB, as when reimported from the migration had been changed to root user, which I don't have access too. After discovering that with support, all they would need to do is go in and change these definers back to how they were. This fix should have taken maximum 10 minutes. I followed up the next day and got told "Our team is currently working on the issue! I have sent a follow up regarding this and we should be getting an update within the day 🙏" I got no follow up with the day so followed up again 3 days later, and was told it was under investigation but would get a response any time soon. On March 14th still with no response I followed up again, again with no response from the investigation. On March 17th I followed up again and again got told "Thank you for waiting! I checked and see that your case is still under investigation by our specialists. As soon as there will be any update, my colleagues or I will inform you immediately blush" I've now reached out 4 times to solve a trivial issue that HOSTING24 caused when they migrated my shared hosting to a new IP.

image
Yesse F.
AU

I've been with them for 2 yrs and for… I've been with them for 2 yrs and for the past 4 months it has been one issue after the other. Website having lots of downtime, emails not working, always trying to say that cause is never on their end when in fact it clearly is. I've moved my hosting to a new provider and what would you know, I've had no issues there. They really need to get sorted or they will continue to lose clients. I will be moving all my other websites from them as they can never resolve any of the issues.

image
Junney
FR

Very low capacity servers on shared hosting Very low capacity servers on the shared hosting. You cannot run an adwords campaign or even update a script from softaculous without causing high CPU usage and having your site down for a while. physical memory is only 768 MB

image
Timm Mark Jensen
DK

NEVER EVER BUY HERE AGAIN! I will never buy at hosting24 ever again! Customer service have a bad atitude! when i requested a cancel of my domain they charged me for a whole ekstra month, i requested a refund of that because their support made a mistake and charge med ekstra (Wich can happend for everyone), but afterwards i was promised a refund of those money, never seen a sight of them. requested them one more time and they refuse to give me back the money because i return after their 30 days money back! (1st. request was about 14 days after).

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow