Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

I've had Weebly since 2015 I've had Weebly since 2015. I never really liked it (I don't really need much in the way of a website and I'm proudly pretty i.t. illiterate), but it has never been very easy to use and now that Square bought them, the raised my price by 140% this spring! Seriously? What the hell is wrong with these people?

Beware of their lack of customer care I have had a free website with Weebly since 2014 where I have written a blog and uploaded photos. Recently something went wrong in my account through no fault of my own. I have tried every way possible to communicate with someone to find out why I am now blocked from logging in. As you can imagine I have so much information I can no longer access. I am really disappointed with their customer care and at this point in time would certainly not recommend them at all.

Slow to respond to urgent issues Contacted them on April 6th to inquire about a reseller's account and after several weeks of silence, non-returned emails, back and forth with their Twitter account, they finally afford a one sentence response: The reseller program is full. Why did it take nearly a month to provide this simple statement?! What a complete and colossal waste of time. Don't expect timely responses from them if your matter is urgent.

Unable to Pay Needed to pay for an upgrade for multi-language. Disabled VPN, adblockers, etc. PayPal still will not load. Payment by credit card option says cards for Barclaycard also Tide not accepted. Run out of ideas as to how I might pay. Do I really have to pay by Bitcoin? 11/05/2023 Is this website builder no longer set to work with UK customers? Trying to pay for multilanguage upgrade, Paypal won't load after 10 minutes and the Credit Card payment option doesn't accept a UK Barclaycard. Don't you want my business?