Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

Call a 555 number from the UK? Locked out of my website by there still being my old telephone number. Ive been advised the issue can be sorted but i need to call a number starting 555 from the UK which isn't possible. I think it is essential that when building a website you look at where at what number your customer service .

Charging £ for an account that I no… Charging £ for an account that I no longer have. Trying to cancel/close with them is near-on impossible as my account now re-directs to Square who have taken over Weebly, And Square cannot find my details. My dispute with my bank is also rejected by them

The company stated that it was the… The company stated that it was the other hosting companies fault. Turns out after 3 days and 4 different case numbers. There company does not support VPS name servers or "custom name servers". So, do not park your domain here. Do not bother writing down your case number as well. The tech support cannot reference them.

Do not recommend - expensive and bad service It used to be a very nice website builder at a cheap rate. However, they have been taken over several years ago, and have been in decline ever since. Prices spiked, reneging on previous agreements and purchase plans, while service plummeted. Highly recommend to stay away from this provider.