Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

Slow to respond to urgent issues Contacted them on April 6th to inquire about a reseller's account and after several weeks of silence, non-returned emails, back and forth with their Twitter account, they finally afford a one sentence response: The reseller program is full. Why did it take nearly a month to provide this simple statement?! What a complete and colossal waste of time. Don't expect timely responses from them if your matter is urgent.

The company stated that it was the… The company stated that it was the other hosting companies fault. Turns out after 3 days and 4 different case numbers. There company does not support VPS name servers or "custom name servers". So, do not park your domain here. Do not bother writing down your case number as well. The tech support cannot reference them.

Used to be my go to, now Weebly got greedy Weebly used to be my favourite website builder, especially for buying a domain name. I could get two years for around 30 pounds. Now they are greedy and have put it up to a whopping 200 pounds. I cannot beleive they are now charging so much and shi*ting on long term customers. disgusting

They are terrible They are terrible. Anyone know a good lawyer?. If you complain a little bit about tools not working that you paid for they attack and illegally shut down websites. Thousand of hours and copyright material they damaged. Instead of honoring to help fix issues with customers they attack your site.