June McNeil
ESBeware of their lack of customer care I have had a free website with Weebly since 2014 where I have written a blog and uploaded photos. Recently something went wrong in my account through no fault of my own. I have tried every way possible to communicate with someone to find out why I am now blocked from logging in. As you can imagine I have so much information I can no longer access. I am really disappointed with their customer care and at this point in time would certainly not recommend them at all.
B.P
GB9 year PRO Site Owner I'm a long standing going on 9 years pro site owner. Service used to be fair but now I can't even make changes to my payment method. Have tried all of their written standard directions but there's no fix and no one to contact. Unacceptable especially for business owners. Go elsewhere, I am. UPDATE Weebly was purchased by Square and offers different options.
Steven B
GBDifficult to Use, No Support Very hard to use architecture for building a website; plus no customer support! Created an online store through partnership with Square. The site builder is hard to use and features are limited. Ran into trouble and ONLY has a weak online support. Phone support ONLY for high tier customers!
James Miller
GBSlow to respond to urgent issues Contacted them on April 6th to inquire about a reseller's account and after several weeks of silence, non-returned emails, back and forth with their Twitter account, they finally afford a one sentence response: The reseller program is full. Why did it take nearly a month to provide this simple statement?! What a complete and colossal waste of time. Don't expect timely responses from them if your matter is urgent.
Ren
GBThe WORST customer service The WORST customer service. It is literally impossible to get hold of anyone. I have been locked out of my website for over 10 days now for no reason whatsoever.