Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

9 year PRO Site Owner I'm a long standing going on 9 years pro site owner. Service used to be fair but now I can't even make changes to my payment method. Have tried all of their written standard directions but there's no fix and no one to contact. Unacceptable especially for business owners. Go elsewhere, I am. UPDATE Weebly was purchased by Square and offers different options.

Weebly customer service non existant I've had the same domain for 20 years. Most of that with ipage. Never had a problem until they recently tripled their price for hosting. I have a simple website, 3 or 4 pages, no stores, selling nothing. I'm an artist and ipage used Weebly to make your site. Anyways, I couldn't afford the 3x raise in hosting so I thought I'll just go to Weebly as I had been already using it. Weebly could not save my site. They hooked me up with Square which I don't need. Never needed it. I have not been able to get my site up and running since January 2024 (almost 3 mos now). I paid to renew my domain with them which I paid. Then they also charged me for Square which I don't need another $27. There is almost no support to straighten things out. Only by emails and it's as if the person is not reading my email explaining the problems because the answers are inconclusive and don't solve the problems. So frustrating! I'm looking at Hostinger now, has great reviews on Trustpilot. Stay away from Weebly and Square.

Charging £ for an account that I no… Charging £ for an account that I no longer have. Trying to cancel/close with them is near-on impossible as my account now re-directs to Square who have taken over Weebly, And Square cannot find my details. My dispute with my bank is also rejected by them

They are terrible They are terrible. Anyone know a good lawyer?. If you complain a little bit about tools not working that you paid for they attack and illegally shut down websites. Thousand of hours and copyright material they damaged. Instead of honoring to help fix issues with customers they attack your site.