
deniqua shaw
GBTo spireon management can yβall pleaseβ¦ To spireon management can yβall please call me back itβs been weeks & im still waiting on a call back from you guys . You guys are a scam . You should not be allowed to be a business customer service is horrible π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘

Charles
GBSeems to be a complete ripoff Throughout my purchase "experience", the salesperson went out of his way, on several occasions, to tout the "anti-theft" capabilities of the GMC Canyon truck. I paid little attention (big mistake), because I do not live in an area where car theft is a problem, nor do I travel to such areas. I guess you can categorize this under the category of "a fool and his money...", but at no point was it mentioned, suggested, or intimated that there was a fee associated with this "service." Well, there is, and it's a big one. I didn't realize it until AFTER the purchase, that the dealer added on $1,200 in junk fees for "USWC Traceable Theft (ETCH), and "Spireon Kahu." I'm so mad at myself now for falling for such a scheme. I should know better, but, well, was excited about the new purchase and didn't read the contract carefully enough. So, be sure to look for such line items and have them struck from the contract, or simply walk away. I wish I had done the latter.

Michael Barattini
GBProduct hasn't worked from day one. Product hasn't worked from day one. I will be contacting the dealer that had this installed because they tracked your car in case you don't pay. It shows my car in Arizona when I'm actually living in Louisiana I have contacted the company seven different times and they said oh well. we will reset it. oh well. oh well. Well oh well don't help how about fixing a product that you're supposed to have support to be able to have things like this fixed your product sucks your employees suck and your companies suck in closing your product sucks and I hope this keeps someone from using your company

customer
GBYou could never get a cancellation You could never get a cancellation. Spireon never cancelled or helped!!! I had to go through Sprint to accomplish anything!

Omar Arturo Blanco
GBIneffective support services I renew the subscription on Dec 15th 2023 for two years. Three months later I am still waiting for my service to be reactivated. The first issue is to reach the customer service team, very difficult. Once I finally managed to communicate with them, we went back and forth as they tried to solve the problem. The issue was escalated to a tier two team, I got an email saying that problem was resolved, but I was not. I sent emails, no response. As of today (+3 months) I am still trying to get the problem solved.