This company is impossible to get ahold… This company is impossible to get ahold of. One of my units went down in the fleet and that's how I track the employee's time. I've been trying to contact them for four days by phone and email. They never answer or respond. I'm so pissed off I can barely see straight.

NOAH! Noah was ABSOLUTELY hands down one of the most fantastic customer service representatives I have ever had the pleasure of speaking with. I had major issues and he not only worked hard to resolve them, but he went above and beyond to help assure me that my problems would be solved. He took the time to get every detail he could in order to assist me with my issue. I wish every customer service rep that I had the pleasure of speaking to was as wonderful as Noah. Thank you !!!

The represenative that assisted me this… The represenative that assisted me this morning knew exactly what he was doing and navigated me to the correct tabs and page with no mistakes. That really helps so that there is no confusion on the customers end as we learn from you and how well trained your staff is. Appreciate getting a knowlegable customer service rep on the other line. Great Job!! Jennifer Johsnon

I’m unable to give a zero star review I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessionally. We waited 12 days for them to send an installer and then he ended up leaving without doing the work. His name is David so if you have an install scheduled with this person tell them no thank you. I will be using another company from this day forward.

Poor invoicing practices Been trying for a month to get my inventory corrected. Can't seem to get old units removed from my device list, but Spireon is quite capable of getting replacement units added to my invoice count.