Terrible customer service. They have terrible customer service and threatened to sue if you wanted to alter the terms of service in terms of length or the amount of transponders you have. If they can charge you for something they will and again they will sue you out of your contract with them even if they can’t accommodate your needs.

Customer service does not exist. Going to Spireon Fleet locate for my Landscaping Fleet was very big mistake. Their customer service is non existence. Getting to anyone with authority or higher management or even who handles your account is fruitless. The one thing they do well is bill you. once my contract ends I am going else where. I do not recommend them to anyone especially small business.

4 weeks ago installed 4 weeks ago installed. Very happy with everything BUT!!!! I keep getting texts and multiple robophone calls daily for the last 4 weeks to call and schedule my installation! I've tried desperately to reach someone without success! I am extremely aggravated and want them to STOP! IMMEDIATELY!

Seems to be a complete ripoff Throughout my purchase "experience", the salesperson went out of his way, on several occasions, to tout the "anti-theft" capabilities of the GMC Canyon truck. I paid little attention (big mistake), because I do not live in an area where car theft is a problem, nor do I travel to such areas. I guess you can categorize this under the category of "a fool and his money...", but at no point was it mentioned, suggested, or intimated that there was a fee associated with this "service." Well, there is, and it's a big one. I didn't realize it until AFTER the purchase, that the dealer added on $1,200 in junk fees for "USWC Traceable Theft (ETCH), and "Spireon Kahu." I'm so mad at myself now for falling for such a scheme. I should know better, but, well, was excited about the new purchase and didn't read the contract carefully enough. So, be sure to look for such line items and have them struck from the contract, or simply walk away. I wish I had done the latter.

You could never get a cancellation You could never get a cancellation. Spireon never cancelled or helped!!! I had to go through Sprint to accomplish anything!