Yanina Angelova
GBWorst company ever End up with 80 non working devices out of 200. Customer service is absolutely no help. I lost 4 trailers due to their faulty equipment just for 1 year with potential for over 80 pieces of equipment to be lost. They cost us over $100,000 in losses so far and lost days of my time in sending reports back and forward pretending they are working on the issue but with no results. Not a single device replaced or even be able to stop monthly charges for. We are switching to a different vendor as far as we are expending and can't afford such a poor tracking software
Evelyn C.
GB4 weeks ago installed 4 weeks ago installed. Very happy with everything BUT!!!! I keep getting texts and multiple robophone calls daily for the last 4 weeks to call and schedule my installation! I've tried desperately to reach someone without success! I am extremely aggravated and want them to STOP! IMMEDIATELY!
Michael Barattini
GBProduct hasn't worked from day one. Product hasn't worked from day one. I will be contacting the dealer that had this installed because they tracked your car in case you don't pay. It shows my car in Arizona when I'm actually living in Louisiana I have contacted the company seven different times and they said oh well. we will reset it. oh well. oh well. Well oh well don't help how about fixing a product that you're supposed to have support to be able to have things like this fixed your product sucks your employees suck and your companies suck in closing your product sucks and I hope this keeps someone from using your company
David Brenner
GBTerrible customer service. They have terrible customer service and threatened to sue if you wanted to alter the terms of service in terms of length or the amount of transponders you have. If they can charge you for something they will and again they will sue you out of your contract with them even if they can’t accommodate your needs.
Elizabeth
GBAwful Service, Rude Reps If I could give 0 stars, I would. Awful service. Very rude team. Tier I Representative Christian A. Balbuena closed my case, but never helped me reach a resolution. His attitude was sub-par, his service was worse, and I still need help.