Awful Service, Rude Reps If I could give 0 stars, I would. Awful service. Very rude team. Tier I Representative Christian A. Balbuena closed my case, but never helped me reach a resolution. His attitude was sub-par, his service was worse, and I still need help.

NOAH! Noah was ABSOLUTELY hands down one of the most fantastic customer service representatives I have ever had the pleasure of speaking with. I had major issues and he not only worked hard to resolve them, but he went above and beyond to help assure me that my problems would be solved. He took the time to get every detail he could in order to assist me with my issue. I wish every customer service rep that I had the pleasure of speaking to was as wonderful as Noah. Thank you !!!

Within a year it stopped working Within a year it stopped working, and requires reinstalling. Customer service says I have to bring it back to the dealership, they can’t help me. The dealership is in Las Vegas, and I live in San Francisco; they won’t help

Terrible customer service. They have terrible customer service and threatened to sue if you wanted to alter the terms of service in terms of length or the amount of transponders you have. If they can charge you for something they will and again they will sue you out of your contract with them even if they can’t accommodate your needs.

Customer service does not exist. Going to Spireon Fleet locate for my Landscaping Fleet was very big mistake. Their customer service is non existence. Getting to anyone with authority or higher management or even who handles your account is fruitless. The one thing they do well is bill you. once my contract ends I am going else where. I do not recommend them to anyone especially small business.