Jennifer Johnson
GBThe represenative that assisted me this… The represenative that assisted me this morning knew exactly what he was doing and navigated me to the correct tabs and page with no mistakes. That really helps so that there is no confusion on the customers end as we learn from you and how well trained your staff is. Appreciate getting a knowlegable customer service rep on the other line. Great Job!! Jennifer Johsnon
Evelyn C.
GB4 weeks ago installed 4 weeks ago installed. Very happy with everything BUT!!!! I keep getting texts and multiple robophone calls daily for the last 4 weeks to call and schedule my installation! I've tried desperately to reach someone without success! I am extremely aggravated and want them to STOP! IMMEDIATELY!
Elizabeth
GBAwful Service, Rude Reps If I could give 0 stars, I would. Awful service. Very rude team. Tier I Representative Christian A. Balbuena closed my case, but never helped me reach a resolution. His attitude was sub-par, his service was worse, and I still need help.
Roby Dirnfeld
GBincometent customer service Customer service is the most incompetent, they lack total support for the dealers, they know how to sell, support is not available. The most useless customer service and managers and supervisor are unwilling to assist. The only answer they give is we will call you back between 24 to 48 hours. No respect toward its customers. Robert Dirnfeld 305-812-0007
Michael Barattini
GBProduct hasn't worked from day one. Product hasn't worked from day one. I will be contacting the dealer that had this installed because they tracked your car in case you don't pay. It shows my car in Arizona when I'm actually living in Louisiana I have contacted the company seven different times and they said oh well. we will reset it. oh well. oh well. Well oh well don't help how about fixing a product that you're supposed to have support to be able to have things like this fixed your product sucks your employees suck and your companies suck in closing your product sucks and I hope this keeps someone from using your company