Tom Wilson
GBI’m unable to give a zero star review I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessionally. We waited 12 days for them to send an installer and then he ended up leaving without doing the work. His name is David so if you have an install scheduled with this person tell them no thank you. I will be using another company from this day forward.
Darren Giles-Bey
GBCustomer service not a priority; just grab the sale Truly a bad experience! The customer service of this company is just not there. I have been waiting without success to get someone to respond to our drivers not being able to log into whatever app that they should be using to document their time. I have been told; “I’ll call you back” “They’re working on it” “I’m on top of it” and other failed follow-ups. This all during the Formula 1 Weekend in Austin and my drivers are not able to service the area because we do not have a functioning ELD system. This has cost us dearly!
Hector Polanco
GBWithin a year it stopped working Within a year it stopped working, and requires reinstalling. Customer service says I have to bring it back to the dealership, they can’t help me. The dealership is in Las Vegas, and I live in San Francisco; they won’t help
Evelyn C.
GB4 weeks ago installed 4 weeks ago installed. Very happy with everything BUT!!!! I keep getting texts and multiple robophone calls daily for the last 4 weeks to call and schedule my installation! I've tried desperately to reach someone without success! I am extremely aggravated and want them to STOP! IMMEDIATELY!
Roby Dirnfeld
GBincometent customer service Customer service is the most incompetent, they lack total support for the dealers, they know how to sell, support is not available. The most useless customer service and managers and supervisor are unwilling to assist. The only answer they give is we will call you back between 24 to 48 hours. No respect toward its customers. Robert Dirnfeld 305-812-0007