Elizabeth Bower
GBStay away!! Stay away!! Once you sign up you're indebted to the fine print. I signed a contract 12 years ago and have never been be provided with a single 'auto renew' email or any communication in terms of my contract - which is seems a common courtesy in business. My contract states (in almost unreadable print) a $250 closure fee. I was charged a $495 cancellation fee after 12 years of business. I have sent multiple emails in regards to the discrepancy, all unanswered. To talk to anyone you have to navigate call centers to process the cancellation and then call them to find out if it actually went through. A totally non transparent process protecting their company and aimed to trap consumers. Both authorize.net and American Express cancelled my account on the spot, no charge. I've never dealt with a company designed to trap and default to a contract signed a decade ago without any annual communication or consumer updates on time periods. Very poor practice. Go elsewhere.
Michael
GBMy name is Michael and I’m a small… My name is Michael and I’m a small business owner that is part of a network of karate schools that use EVO for our payment processing. Our schools are aimed at helping youth learn valuable lessons early on in life. We have been customers for many years We use EVO because the school management software we use requires it. However, we are moving to a new software that better meets our needs plus saves us money, which as a small business owners, is critical to us being able to provide for our families. The new software uses Stripe so we need to migrate from EVO to Stripe. We found out that to do this, EVO wants to charge each of our schools (each with a different mom or dad that owns it) $750 plus $1.25 per card. I was shocked by this because for someone whose livelihood is the school, this is a significant cost. I reached out to some other SMB owners I know and they say they’ve done this but the fee was always fixed and less than $400. I was hoping you’d be able to help us and myself migrate from EVO to Stripe at a much more palatable cost. Thank you, Michael McCreery
Peter Alvord
GBDo not use this company Do not use this company. I wish I had read the reviews prior to sighing a contract. The hidden dues and fees is astounding. Two pages worth of fees!! I am a small company and I can't absorb these fees so I discontinued my account only to be charged another $495 for early termination. I will save that amount of money in two months with Square.
BOTANIC UNIVERSE
CAAs a loyal customer who never had any… As a loyal customer who never had any issues with their account. This company ended up holding my money for 3 months. Worst company stay away find anyone but them
Stefano Samarasinghe Dissanaya
GBTrash Company run by Robbers After being a loyal customer for over 3 years I was hit with all sorts of unnecessary bills after trying to stop their subscription. Companies like this should be shut down by the government and the people in charge should be barred from employment and sent to prison never to see the light of day.