Karen Cresswell
USMy order did arrive but My order did arrive but it was also a week late so there's that. Nothing else to complain about, they could improve the shipping but for now the review is 4 x stars. Thanks
Janet Nunez
USI order a bed and after you charged me… I order a bed and after you charged me I never heard from you until I contacted you asking about my order. I never got an answer until I got a refund without explaining why. Item is not available, sold out,will be available later or what????
Lilli Ross
USHorrible/nonexistent customer service Horrible/nonexistent customer service No one has, to this date, replied to any of my emails, texts, or phone calls. When I try to call customer service, there is either a busy signal, or it says the call cannot be answered at this time. The item I ordered is not the right fit for my pet, but I have no way to return the item because there's no form on the website to do so, and no one will respond to my messages. It's horribly frustrating, and I do not understand how they are still in business at this point, but I do not recommend shopping there.
danielle guttenberg
USAbsolutely terrible Absolutely terrible. I ordered a collar for my dogs birthday back in October. I did not receive it until January!! Not only was it late but they sent the wrong collar…and whats more I have tried multiple times to locate the company via telephone/text/email and Instagram and i have not gotten a response anywhere!!!! This is beyond unacceptable. I will be reaching out to my bank.
Beth Ann Thibodeaux
USGreat Store💖💫💖 Wonderful selection of cute things I had not seen anywhere else. Shipping was very fast and the quality is top notch. I will absolutely be shopping here again.