This company is truly a thieve This company is truly a thieve, I will be having investigation on this company. They have charged excess money, taking money and holding a money that they are not authorized, I will be put a legal complain with the government and I will follow the investigation to the last minute of it. we have been closely watching this company and soon it will be in the news.

Horrible company Horrible company! Acts as if they are above speaking directly with customers from higher ups I reached out to ask a question in regards to new equipment that was sent to me with only a qr code with vague instructions only to be told shouldn't have the individuals name nor should I be contacting her because the equipment was handled by another company but that had nothing to do with her making that statement and the representative relayed the message exactly. This isn't any way to treat anyone let alone a potential customer but to say the least I wouldn't recommend this place to anyone or anything! I'm currently still trying to send back equipment and receive the fee that I was charged.

Be careful!!!! Be careful!!!! Elavon will take funds will debit your bank account for any reason after you close the merchant account , if you choose to close the merchant you should close your bank account immediately Elavon always will find a reason and will debit your bank account some kind of a punishment

Terrible experience as a business… Terrible experience as a business owner. We were only with Elavon for 14 months. We switched thinking it would be an upgrade from prior merchant service company however it was a bad move and had to switch again. Money was lost/missing. "Approved" transactions were not reaching account. Our accountant and business manager were baffled. Ultimately the problem was identified as being with Elevon card processing and it took MONTHS to get it resolved and they were non-responsive at multiple levels of the company.

Good Luck trying to cancel Elavon! We canceled our service with Elavon in November 2021, but they did not stop charging us until July 2023. They said we canceled PCI Compliance, but not our service. Does that make sense? We have contacted them multiple times, only to be told that a supervisor would call us back and guess what, that has not happened. VERY POOR CUSTOMER SERVICE!