Worse customer service imaginable Worse customer service imaginable. My account somehow started being used by hackers for unauthorized voice authorizations so they can verify stolen cards. I was charged for months on end for these charges and nothing was done. I called almost a dozen times and finally at the end they send me a notice saying they are terminating their relationship with me and my services are no longer active. I was never even credited back for those charges. Never will do business with them again.

Worst Customer Support My MID was terminated without any notification, and they holded my balance of 1480usd for more then 9 months, after 9 months it's been 3 months I am continuously chasing them to get my reserve balance released, but no proper response is provided,

If I could give zero stars I would ~… If I could give zero stars I would ~ what a miserable company. Been through 4 customer service reps since I started there as they must have all quit. No assistance with PCI compliance and OUTRAGEOUS monthly fees even when you haven’t used their service!!!!

Elavon will STEAL YOUR MONEY!!! I would give negative 14,000 stars if I could. This is the amount that Elavon is withholding after closing our account over a year ago. Despite dozens of phone conversations, we've received nothing but false promises. Elavon's actions are more than immoral, they're criminal. Do NOT consider working with this company!!

Elavon made a big JOKE with me on my vacation I was on vacation. My Converge online payment link stop working. Called support but they verified every details like bank account number, merchant id but didn't help me because they need batch ID, terminal number(which they think i always carry with me like a phone). The rep disconnected call which they not suppose. I decided to end up, 3rd attempt with rep they connected me customer service and that rep helped me to close my account by verifying all details. He said it was sad that you didn't got tech support which I suppose to get. Big surprise for me they didn't activate my online payment link but they CANCELED MERCHANT ACCOUNT with same verificayion details. Shame on this guys Company Name: Pestisect Pest Control Time of calls 6.49pm, 5.21pm, 5.08pm Mar-13,2024