these scumbags scammed £282 from me via… these scumbags scammed £282 from me via my three mobile account using fraudulent PlayStation transactions. I had never heard of them until I started getting massive mobile phone bills for unauthorised payments. I had a £0 cap on additional payments with three mobile, but still they let these fraudsters raid my bank account via my phone bill. When I phoned Boku for a refund they treated me like dirt. These people are scam merchants. Make sure you block these scammers from raiding your bank account via your mobile phone provider.

Customer service is a joke Customer service is a joke, £130 on top of my son’s phone bill by this company. For what? Three gave me the company details called to be fobbed off and told to contact Sony?? For what reason?? This is on his mobile not a computer and the payments are to this company!! The number they gave me for Sony didn’t work either. Absolute joke, I will keep trying to contact everyday until I get a refund.

My 12 year old daughter's phone has… My 12 year old daughter's phone has been fraudulently charged over £300 for play station purchases. The person at Boku insisted it was my daughters fault and said I needed to investigate and that she was unable help and could not process a refund as the charges were legitimately made. I asked to speak to her manager as this was not true as the charges were as a result of fraud. She refused to pass me to her manager and then terminated the call. I then called back and spoke to a helpful guy called AJ. He helped me straight away and sorted the refund. I feel sorry for companies where they are hiring the wrong people with terrible attitudes that spoil the reputation of the company and provide horrendous customer service. Had I not called back and spoken to AJ, this would not have been resolved. It should have been resolved the first time.

Boku Apparently Boku has been helping themselves to my phone bill since June/22. $8.00 per month. Didn't notice it til december as I pay for 4 phones. Contacted phone company, they tell me its Boku's responsibility, Boku tells me it's Microsofts responsibility, Microsoft say's it's Boku fault! No help from anyone!! They are all scammers!

I have been charged £8.98 every month… I have been charged £8.98 every month for the past 4 months to something I never applied to! I tried blocking my number on Boku but I’ve still being charged even though it’s showing no payment history! Spoke to 3 and it’s definitely Boku that have been charging me! I have been advised to contact the police for fraud of Boku show lack of communication!