Boku, Inc.

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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Boku, Inc.

Boku is a payment provider whose service enables consumers to purchase a range of online/digital content using their mobile phone or mobile wallet. Companies use Boku’s mobile payments network to offer an alternative payment method to their customers. When a consumer makes a purchase using Boku, the charge is added to their mobile phone bill or deducted from their pre-paid credit/wallet balance.

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mike hunt
GB

these scumbags scammed £282 from me via… these scumbags scammed £282 from me via my three mobile account using fraudulent PlayStation transactions. I had never heard of them until I started getting massive mobile phone bills for unauthorised payments. I had a £0 cap on additional payments with three mobile, but still they let these fraudsters raid my bank account via my phone bill. When I phoned Boku for a refund they treated me like dirt. These people are scam merchants. Make sure you block these scammers from raiding your bank account via your mobile phone provider.

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Stephanie
GB

How is this allowed??? My teenage daughter had a £50 charge on her phone bill from Boku despite never signing up for anything. It seems from reading other reviews they like to target children. Ripping people off during the cost of living crisis is disgusting, thanks to them im now in my bank overdraft. I’ll be taking this further. Edit: So after contacting Boku they referred me to Apple who confirmed someone had used my daughters number to fraudulently buy digital goods from Apple through Boku. To say Boku dont care is an understatement. They absolutely couldn’t care less. They are happy to provide a payment service that is obviously easy to scam but they don’t want to take any responsibility when people have their hard earned money scammed from them. Disgusting company, ive reported them to Action Fraud.

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Sarah Baker
GB

Unathorised charges on my phone bill Unathorised charges on my phone bill. Boku have agreed to refund back to my bank which will take 30 days!!!! Still waiting and on day 15 from apparent funds being processed back to my bank account. Now I know we are dealing with an international payment but 30 days!!! Update: Day 30 and no refund. Have emailed support twice and no response.

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Maria
GB

Scammers and hackers report them My phone bill had an added £165 one month then another £160 then now another £80 none of which I knew about 3g said to call the 0808 number that does not work I have been scammed hacked and I want my money refunded ASAP It's absolutely disgusting the company allowed to rip people off and steal from them beware and avoid and report them

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Amber DukeandDuchessAnimalResc
CA

Unauthorized charges I have 3 phone number on my service provider account. My husband and myself are the ONLY authorized people to do ANYTHING through the provider. Yet my sons number has been charged more than $1000 in subscription or applications WITHOUT ANY AUTHORIZATION. I have emailed Boku 2x as instructed by my service provider. No reply as of today's date. How is this even possible? My service provider has now suspended our phones until we are able to clear all the accumulated charges

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