Stephanie
GBHow is this allowed??? My teenage daughter had a £50 charge on her phone bill from Boku despite never signing up for anything. It seems from reading other reviews they like to target children. Ripping people off during the cost of living crisis is disgusting, thanks to them im now in my bank overdraft. I’ll be taking this further. Edit: So after contacting Boku they referred me to Apple who confirmed someone had used my daughters number to fraudulently buy digital goods from Apple through Boku. To say Boku dont care is an understatement. They absolutely couldn’t care less. They are happy to provide a payment service that is obviously easy to scam but they don’t want to take any responsibility when people have their hard earned money scammed from them. Disgusting company, ive reported them to Action Fraud.
Jock joy
GBHad a bill added to my three account… Had a bill added to my three account ..after much searching I realised that my sons PS5 is linked to my phone and I didn’t have a security code set up .. Can be really worrying when you see the bill as it doesn’t stipulate where the charges come from but it will definitely be linked to a child’s gaming account and you need to check and place a code on there
Phil Warren
GBSony claiming money through my 12 year… Sony claiming money through my 12 year old daughter's O2 mobile account. Completely scammed with 6 x £19.99 payments taken within seconds of each other. We do not have Sony PSN accounts and my daughter is upset and worried about this. How can this be allowed to happen. This is THEFT and from reading previous reviews it seems it is rife. I feel completely violated and I will be pursuing Boku for full reimbursement to my mobile phone account! If this is not resolved I will be reporting it as a crime!
Amber DukeandDuchessAnimalResc
CAUnauthorized charges I have 3 phone number on my service provider account. My husband and myself are the ONLY authorized people to do ANYTHING through the provider. Yet my sons number has been charged more than $1000 in subscription or applications WITHOUT ANY AUTHORIZATION. I have emailed Boku 2x as instructed by my service provider. No reply as of today's date. How is this even possible? My service provider has now suspended our phones until we are able to clear all the accumulated charges
Alun Moran
GBUnauthorised charges taken from Three… Unauthorised charges taken from Three account. Scamming and fraudulent company who I've never heard of until today. Contact number given to me by Three doesn't work and impossible to speak to anyone.. Low life scammers avoid and block these vultures