Unauthorized charges I have 3 phone number on my service provider account. My husband and myself are the ONLY authorized people to do ANYTHING through the provider. Yet my sons number has been charged more than $1000 in subscription or applications WITHOUT ANY AUTHORIZATION. I have emailed Boku 2x as instructed by my service provider. No reply as of today's date. How is this even possible? My service provider has now suspended our phones until we are able to clear all the accumulated charges

these scumbags scammed £282 from me via… these scumbags scammed £282 from me via my three mobile account using fraudulent PlayStation transactions. I had never heard of them until I started getting massive mobile phone bills for unauthorised payments. I had a £0 cap on additional payments with three mobile, but still they let these fraudsters raid my bank account via my phone bill. When I phoned Boku for a refund they treated me like dirt. These people are scam merchants. Make sure you block these scammers from raiding your bank account via your mobile phone provider.

SCAM ARTISTS, ROBBING AND STEALING THROUGH CHILDRENS PHONES !!! How can a 9 year old take out a subscription to to netflix at £10.99 a month and another at £4.99 per month. What an absolute sham of company!! Like all other reviews here, I'm shocked this is allowed to happen and they are allowed to trade, continuing to cause misery to innocent folk through their kids phones.. should be shut down, obtaining money by deception and fraud. THEFT !!

Had a bill added to my three account… Had a bill added to my three account ..after much searching I realised that my sons PS5 is linked to my phone and I didn’t have a security code set up .. Can be really worrying when you see the bill as it doesn’t stipulate where the charges come from but it will definitely be linked to a child’s gaming account and you need to check and place a code on there

Unathorised charges on my phone bill Unathorised charges on my phone bill. Boku have agreed to refund back to my bank which will take 30 days!!!! Still waiting and on day 15 from apparent funds being processed back to my bank account. Now I know we are dealing with an international payment but 30 days!!! Update: Day 30 and no refund. Have emailed support twice and no response.