Unauthorized charges I have 3 phone number on my service provider account. My husband and myself are the ONLY authorized people to do ANYTHING through the provider. Yet my sons number has been charged more than $1000 in subscription or applications WITHOUT ANY AUTHORIZATION. I have emailed Boku 2x as instructed by my service provider. No reply as of today's date. How is this even possible? My service provider has now suspended our phones until we are able to clear all the accumulated charges

Diabolical Like the multitude of other reviews. My 12 year old daughters phone has been charge £100 to a PlayStation account. We don't have a PlayStation or an account. The ip address is from somewhere 200 miles away. How can a company charge my phone account without any verification for something we have never received, ordered or been made aware of. Seems they're not too concerned about preventing scams and fraud.

Had a bill added to my three account… Had a bill added to my three account ..after much searching I realised that my sons PS5 is linked to my phone and I didn’t have a security code set up .. Can be really worrying when you see the bill as it doesn’t stipulate where the charges come from but it will definitely be linked to a child’s gaming account and you need to check and place a code on there

My 13 yr old granddaughter was charge… My 13 yr old granddaughter was charge nearly £200 for playstation that has never been ordered my daughter contacted boku to explain that nothing was ordered and they were absolutely useless no help in any way shape or form and told my daughter its on the phone number so it must be right .. this company are fraudsters and scammers and should be reported we will be taking this matter further.. this company is an absolute disgrace targetting children ... steer well clear and report report report !!!

Boku Apparently Boku has been helping themselves to my phone bill since June/22. $8.00 per month. Didn't notice it til december as I pay for 4 phones. Contacted phone company, they tell me its Boku's responsibility, Boku tells me it's Microsofts responsibility, Microsoft say's it's Boku fault! No help from anyone!! They are all scammers!