Boku, Inc.

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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Boku, Inc.

Boku is a payment provider whose service enables consumers to purchase a range of online/digital content using their mobile phone or mobile wallet. Companies use Boku’s mobile payments network to offer an alternative payment method to their customers. When a consumer makes a purchase using Boku, the charge is added to their mobile phone bill or deducted from their pre-paid credit/wallet balance.

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Karen Hewitt
GB

So my sons phone bill £326 thank you… So my sons phone bill £326 thank you boku all unauthorised payments never even heard of this company Ee have now blocked my sons phone until bill payed Been advise to report to police or trading standards as classed as fraud

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colette hughes
GB

Disgusting scam my phone bill as per others on here has been charged over £70 for subscriptions I knew nothing about. Bemused as to how this has happened when I don't use my phone for anything apart from netflix, calls, texts and emails

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Laura Lewis
GB

I have been charged £8.98 every month… I have been charged £8.98 every month for the past 4 months to something I never applied to! I tried blocking my number on Boku but I’ve still being charged even though it’s showing no payment history! Spoke to 3 and it’s definitely Boku that have been charging me! I have been advised to contact the police for fraud of Boku show lack of communication!

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Cem Keskindil
CA

Frustrating experience Frustrating experience, STAY AWAY from BOKU. I authorized them for a month of Dazn membership (October). However, they continued to charge me in November as well without my authorization. Since I did not know that I renewed my subscription via Apple (so I double paid for November). When I contacted BOKU customer service (AJ), stated that I needed to get approval from Dazn. Dazn does not know my information, because all customer-related information is created by Boku, they know it but pass me to Dazn. I request a refund but BOKU is behaving like a scammer.

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Stephanie
GB

How is this allowed??? My teenage daughter had a £50 charge on her phone bill from Boku despite never signing up for anything. It seems from reading other reviews they like to target children. Ripping people off during the cost of living crisis is disgusting, thanks to them im now in my bank overdraft. I’ll be taking this further. Edit: So after contacting Boku they referred me to Apple who confirmed someone had used my daughters number to fraudulently buy digital goods from Apple through Boku. To say Boku dont care is an understatement. They absolutely couldn’t care less. They are happy to provide a payment service that is obviously easy to scam but they don’t want to take any responsibility when people have their hard earned money scammed from them. Disgusting company, ive reported them to Action Fraud.

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