I have been trying to reach Videosolo… Thank you, Trustpilot and VideoSolo, for the speedy response to my issue. The licence is now transferred to my new computer. I have been trying to reach Videosolo support for the past week, and they do NOT respond. I am trying to transfer my licence from an old computer to a new one and therefore need to code reset.

This software is the best video… This software is the best video converter I have ever used. The converter videos look just as good as the originals.

I purchased the video converter… I purchased the video converter ultimate software some time ago and when I went to use it today it said I needed to update to the laterest software. When i did that I found that it had reverted to the trial version and when I tried to register I get a message saying 'The registration code has already been used. Error code 4104. I was able to eventually contact customer support by email and they replied to inform me that they had reset my activation code and I was able to get full access to the product purchased.

The software is acceptable, the company is responsive but waiting is required. The software is acceptable (does not function perfectly nor consistently without issues). However, the company has responded multiple times to my concerns and corrected license issues for me. I have purchased from them multiple times, for different Windows-based computers. If you upgrade your computer hardware (new motherboard/hard drive), you will have to contact them to get your license to work again (which will involve a wait as you explain what is wrong and wait for the time difference for a response). They do not respond quickly as they are in a different time zone, and you must wait at least 24 hours for a response, depending on where you live, I am in Pacific Time. While you wait for a response you will not have a working product that you paid for. So, if you purchase from them be aware that you will need to be in contact with them (over the years) to keep your software operating, be patient, and make sure you keep good purchase records.

Videosolo is awesome Videosolo is awesome! I had a regular zoom class going on but my work schedule changed and wasn’t able to participate for the class however thanks to VS I can record it and rewatch it later. Thank you VS!