Highly disappointing!!! I just bought a licence a few days ago, unfortunately it didn't work (code 4102; email invalid). I tried to contact them 3 times (from 2 different email accounts and via their online support mask - ticket ID 46336 and 46203). Until today I got no response back. Seems as it is a fake email address or they just don't care about their costumers - highly disappointing!!! Save yourself money and buy from another supplier.

I am loving the video downloader I really liked the video downloader, it is exactly what I have been looking for for a long time. It downloads videos in amazing resolutions and works perfectly. It made my job 100% easy.

The software is acceptable, the company is responsive but waiting is required. The software is acceptable (does not function perfectly nor consistently without issues). However, the company has responded multiple times to my concerns and corrected license issues for me. I have purchased from them multiple times, for different Windows-based computers. If you upgrade your computer hardware (new motherboard/hard drive), you will have to contact them to get your license to work again (which will involve a wait as you explain what is wrong and wait for the time difference for a response). They do not respond quickly as they are in a different time zone, and you must wait at least 24 hours for a response, depending on where you live, I am in Pacific Time. While you wait for a response you will not have a working product that you paid for. So, if you purchase from them be aware that you will need to be in contact with them (over the years) to keep your software operating, be patient, and make sure you keep good purchase records.

Videosolo is awesome Videosolo is awesome! I had a regular zoom class going on but my work schedule changed and wasn’t able to participate for the class however thanks to VS I can record it and rewatch it later. Thank you VS!

Purchased this over 2 weeks ago and had… Purchased this over 2 weeks ago and had nothing but download issues, contacted customer support on numerous occassions as well as the company direct, they constantly replied with same information and guidance. I asked for a refund and was simply told that there was nothing wrong with the product and that I cannot have a refund, their customer support leaves a lot to be desired as well as their attitude towards consumers...My recommendation is that you give this company a wide berth, especially if you are located in UK