I purchased the video converter… I purchased the video converter ultimate software some time ago and when I went to use it today it said I needed to update to the laterest software. When i did that I found that it had reverted to the trial version and when I tried to register I get a message saying 'The registration code has already been used. Error code 4104. I was able to eventually contact customer support by email and they replied to inform me that they had reset my activation code and I was able to get full access to the product purchased.

Excellent Product I made a purchase mistake and videosolo is doing a good job helping me rectify the mistake. The product works exactly as I wanted it to, so I am buying it.

I am loving the video downloader I really liked the video downloader, it is exactly what I have been looking for for a long time. It downloads videos in amazing resolutions and works perfectly. It made my job 100% easy.

The software is acceptable, the company is responsive but waiting is required. The software is acceptable (does not function perfectly nor consistently without issues). However, the company has responded multiple times to my concerns and corrected license issues for me. I have purchased from them multiple times, for different Windows-based computers. If you upgrade your computer hardware (new motherboard/hard drive), you will have to contact them to get your license to work again (which will involve a wait as you explain what is wrong and wait for the time difference for a response). They do not respond quickly as they are in a different time zone, and you must wait at least 24 hours for a response, depending on where you live, I am in Pacific Time. While you wait for a response you will not have a working product that you paid for. So, if you purchase from them be aware that you will need to be in contact with them (over the years) to keep your software operating, be patient, and make sure you keep good purchase records.

I recommend this product I recommend this product. Having attention disorders, it's sometimes difficult for me to understand well during virtual meetings. With Screen Recorder, I can re-listen to a segment that I misunderstood in order to complete my notes and then destroy it. With other video recorders we don't always have the option to adjust the section on our screen we want to record, and being a bit embarrassed by my condition, I like it to be discreet without annoying my pairs. I appreciate we can also record only the audio. I recommend this product and if I need video recording again in the future, I will definitely use Screen Recorder again.