A confirmed order canceled not by me. My original order (Order Number: GCSF0002550925) was confirmed on April 20th by e-mail. Today I get a phone call saying that the order of the mahogany D-15 was canceled. I did not cancel it. Can you tell me how a confirmed order gets canceled by someone other than me? On top of that no one can tell me how it got canceled. I would like to know what happened and/or how this happened! I was in contact with Gear Adviser Paul after I was informed that my order was canceled, and he bent over backward to make it right. He is the only reason that I reordered a different guitar from Guitar Center. Needless to say I was upset! I hope the guitar that I reordered is satisfying.

Purchasing my lap steel guitar The person who assisted me was very helpful and kind. He answered all my questions and was very patient with me. I am a blind person, so I needed assistance from my wife to get the product numbers for the items I ordered. He was very patient while we provided the information.

My great purchace The 48 month 0 interest free financing option made the purchase much easier to complete. The information of the guitar and pricing on the web site met my expectations. My dream came true, a Martin hd28

Hopefully and thanks to Raul/Tempe Talked with Raul, great associate at guitar center Tempe. He's helped me with a lot of gear. He helped me navigate this backorder snafu. It looks like the 70th anniversary strat in amethyst is back in stock. Hopefully my order goes through today. appreciate the in-store support!

Fairview Heights Guitar Center is the… Fairview Heights Guitar Center is the best! It is a great group of people really looking forward to helping customers get into the world of music. Alex is a flat out rockstar. I have worked with him several times on purchases and trades. He goes the extra mile to make sure I get what I want and gives me a fair deal. He goes above and beyond every time. He calls other stores to check inventory, checks with his manager on discounts and truly listens and understands my wants and needs. I have been shopping at this store since the early 2000s and I feel it has only gotten better. Please continue to higher people like Alex. It is the people that make the difference.