Done with GC. I've bought many items from GC but am now done. I ordered a speaker but changed my mind before it shipped. There was no clear way to cancel so thought I'd just return it locally but when I attempted the sales person pointed out the small print on the page, "no return" and even after getting a manager then discussing with corporate, no refund, no return. Which results in a $45 denial losing them a repeat customer.

It’s been almost 2 hours and my order… It’s been almost 2 hours and my order for in store pickup hasn’t been processed. I physically came into the store today and was told it’s going to take a few hours for them to process the order for the items they have in stock

I was having some trouble placing my… I was having some trouble placing my order to be picked up at store and wasn't sure if I had to buy a pedal and seat . And they helped me get everything I needed, helped in the price, and really simple fast and accurate. Thanks a lot

Hopefully and thanks to Raul/Tempe Talked with Raul, great associate at guitar center Tempe. He's helped me with a lot of gear. He helped me navigate this backorder snafu. It looks like the 70th anniversary strat in amethyst is back in stock. Hopefully my order goes through today. appreciate the in-store support!

I understand that you didn't refund the… I understand that you didn't refund the shipping. But I wish the refund was immediate instead of 3-5 business days, because it says on the website that if you return the item to the store, the refund will be immediate. However, after I returned the item to the store, I got an email saying that I still had to wait 3-5 business days for my refund.