I wanted to purchase from store... I wanted to purchase from store... NOT have a sales clerk fill out an online order ... I could have done that myself and not driven to the store ... not cool ... and just didn't feel comfortable ... going to have store ship to my house, as I won't be back

Fairview Heights Guitar Center is the… Fairview Heights Guitar Center is the best! It is a great group of people really looking forward to helping customers get into the world of music. Alex is a flat out rockstar. I have worked with him several times on purchases and trades. He goes the extra mile to make sure I get what I want and gives me a fair deal. He goes above and beyond every time. He calls other stores to check inventory, checks with his manager on discounts and truly listens and understands my wants and needs. I have been shopping at this store since the early 2000s and I feel it has only gotten better. Please continue to higher people like Alex. It is the people that make the difference.

failed to deliver I placed an order, they sent me information as they should, didn't charge me before delivery, so all well at first. After that, i contacted their support numerous times, and they assured me that everything was alright, but after two whole months of back and forth, they admitted that they ve never had my product and would never deliver it! Two months of lies, only to fill my inbox with their coupons.

I didn't order this and will be… I didn't order this and will be requesting a charge back. You guys signed me up for lessons and then never baked to schedule any of them. I didn't show up to any lessons so IDK why you would charge me for another month.

I was having some trouble placing my… I was having some trouble placing my order to be picked up at store and wasn't sure if I had to buy a pedal and seat . And they helped me get everything I needed, helped in the price, and really simple fast and accurate. Thanks a lot