Done with GC. I've bought many items from GC but am now done. I ordered a speaker but changed my mind before it shipped. There was no clear way to cancel so thought I'd just return it locally but when I attempted the sales person pointed out the small print on the page, "no return" and even after getting a manager then discussing with corporate, no refund, no return. Which results in a $45 denial losing them a repeat customer.

We came in for some small items but… We came in for some small items but left with a almost $80 bill. We were treated like we were beneath contempt. Anything small asked for was not worth his trouble. He apparently doesn't realize I was in the market for some expensive items in the near future and i know now that if I want care and service for my instruments, I should look elsewhere...

I understand that you didn't refund the… I understand that you didn't refund the shipping. But I wish the refund was immediate instead of 3-5 business days, because it says on the website that if you return the item to the store, the refund will be immediate. However, after I returned the item to the store, I got an email saying that I still had to wait 3-5 business days for my refund.

My great purchace The 48 month 0 interest free financing option made the purchase much easier to complete. The information of the guitar and pricing on the web site met my expectations. My dream came true, a Martin hd28

Hopefully and thanks to Raul/Tempe Talked with Raul, great associate at guitar center Tempe. He's helped me with a lot of gear. He helped me navigate this backorder snafu. It looks like the 70th anniversary strat in amethyst is back in stock. Hopefully my order goes through today. appreciate the in-store support!