Best CSRep experience! I had a CSRep named Alex who took my call and he was very helpful, patient and professional and very knowledgeable. He even helped me apply for a GC credit card and thoroughly explained everything from the financing point of view ro the extended warranty option and the 45 day trial period and much more. He assured me of watching over my account and item ordered and track its shipping. It was a pleasant sequence of events dealing with people like Alex.

I didn't order this and will be… I didn't order this and will be requesting a charge back. You guys signed me up for lessons and then never baked to schedule any of them. I didn't show up to any lessons so IDK why you would charge me for another month.

Person I dealt with was very attentive… Person I dealt with was very attentive and had a great personality. The only thing is the store unfortunately is understaffed. Many people waiting for service and only 2 staff. Each transaction takes a bit of time and all of the transactions are not quickly processed.

Available for In-store pickup then was shipped??? I was told the item was available for in-store pickup when I placed the order, and 5 hours later was told the item shipped. I didn't even provide an address for the item to be shipped to because during purchase I was told I'd be able to pick it up at the store. False advertisement; don't take my money if you don't have the item available for sale.

Order was cancelled and now I reordered… Order was cancelled and now I reordered the same item. Too many recent transactions are not going smooth. I don't have this issue with other sites.